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Digital Transformation and Financial Inclusion: A Strategic Imperative for Morocco's Banking Sector
[Transformation Digitale et Inclusion Financière :Une Impérative Stratégique pour le Secteur Bancaire Marocain]

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  • Bouchtaoui Mohamed

    (Faculty of Law, Economics and Social Sciences, Salé, Mohammed V University, Rabat, Morocco.)

Abstract

This paper studies the current state of the Moroccan banking system in the context of digital economy development, to establish the benchmarks and needs for banking regulation, and to study the potential possibilities of digitalization of relations and transactions in the banking sector in the mechanism of implementing prudential rules. Digital transformation in the banking industry is associated with obstacles that seem to hinder the smooth implementation of digital approaches. This issue has not been adequately addressed in the current academic literature. The main purpose of this qualitative exploratory study is to identify the main perceived obstacles to digital transformation in the Moroccan commercial banking sector from a point of view and to analyse them accordingly. However, challenges such as low financial penetration and mismatches with costumer needs persists. The digitalization of financial services emerges as a promosing avenue to address these issues, significantly increasing financial access and inclusion in Morocco, in line with trends observed in other African Nations.

Suggested Citation

  • Bouchtaoui Mohamed, 2023. "Digital Transformation and Financial Inclusion: A Strategic Imperative for Morocco's Banking Sector [Transformation Digitale et Inclusion Financière :Une Impérative Stratégique pour le Secteur Banc," Post-Print hal-04218990, HAL.
    • Handle: RePEc:hal:journl:hal-04218990
    DOI: 10.5281/zenodo.8379948
    Note: View the original document on HAL open archive server: https://hal.science/hal-04218990
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    References listed on IDEAS

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    4. Christian Matt & Thomas Hess & Alexander Benlian, 2015. "Digital Transformation Strategies," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 57(5), pages 339-343, October.
    5. Matt, C. & Hess, Thomas & Benlian, Alexander, 2015. "Digital Transformation Strategies," Publications of Darmstadt Technical University, Institute for Business Studies (BWL) 75202, Darmstadt Technical University, Department of Business Administration, Economics and Law, Institute for Business Studies (BWL).
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    Keywords

    Moroccan banking sector; digital economy; digital transformation process; financial services.; African Scientific Journal;
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