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I am not your hero : change management and culture shocks in a public sector corporation

Author

Listed:
  • Yannick Fronda

    (IMT-BS - DEFI - Département Droit, Economie et Finances - TEM - Télécom Ecole de Management - IMT - Institut Mines-Télécom [Paris] - IMT-BS - Institut Mines-Télécom Business School - IMT - Institut Mines-Télécom [Paris], CEMANTIC - Centre d'Études et de recherches en Management et TIC - TEM - Télécom Ecole de Management - IMT - Institut Mines-Télécom [Paris])

  • Jean-Luc Moriceau

    (IMT-BS - DEFI - Département Droit, Economie et Finances - TEM - Télécom Ecole de Management - IMT - Institut Mines-Télécom [Paris] - IMT-BS - Institut Mines-Télécom Business School - IMT - Institut Mines-Télécom [Paris], CEMANTIC - Centre d'Études et de recherches en Management et TIC - TEM - Télécom Ecole de Management - IMT - Institut Mines-Télécom [Paris])

Abstract

Purpose - A description of the managerial impact on change processes during a takeover with middle management in the telecom industry.Design/methodology/approach - The approach is to use storytelling as a form of analysis of different positions within an organization, as described in a case study.Findings - By not including the voice of the middle managers, higher management runs into problems in the implementation of change processes.Research limitations/implications - By using narratives as a source for analysis, the paper does not try to gain objective insights into change processes.Practical implications - Resistance to change can prove a safeguard against too optimistic change.Originality/value - The paper shows that several layers of change that interact with one another as proof of the confrontation between grand narratives and ante‐narratives.

Suggested Citation

  • Yannick Fronda & Jean-Luc Moriceau, 2008. "I am not your hero : change management and culture shocks in a public sector corporation," Post-Print hal-02508036, HAL.
  • Handle: RePEc:hal:journl:hal-02508036
    DOI: 10.1108/09534810810903234
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    Citations

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    Cited by:

    1. Irena Descubes & Tom Mcnamara, 2015. "Theatre-based learning to foster corporate legacy change," Working Papers hal-01205246, HAL.
    2. Sunghee Park & Neil Lunt, 2018. "Productive Resistance within the Korean Public Sector: Exploring Organisational Culture," Public Organization Review, Springer, vol. 18(3), pages 279-297, September.
    3. Raviola, Elena, 2017. "Meetings between frames: Negotiating worth between journalism and management," European Management Journal, Elsevier, vol. 35(6), pages 737-744.
    4. Stravinskienė Inga, 2017. "Managing Employees’ Adaptation in Mergers: Theoretical Issues," Management of Organizations: Systematic Research, Sciendo, vol. 77(1), pages 137-152, June.

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