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Is a digital transformation framework enough for manufacturing smart products? The case of Small and Medium Enterprises

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  • Melissa Liborio Zapata

    (SYMME - Laboratoire SYstèmes et Matériaux pour la MEcatronique - USMB [Université de Savoie] [Université de Chambéry] - Université Savoie Mont Blanc, LISTIC - Laboratoire d'Informatique, Systèmes, Traitement de l'Information et de la Connaissance - USMB [Université de Savoie] [Université de Chambéry] - Université Savoie Mont Blanc)

  • Lamia Berrah

    (LISTIC - Laboratoire d'Informatique, Systèmes, Traitement de l'Information et de la Connaissance - USMB [Université de Savoie] [Université de Chambéry] - Université Savoie Mont Blanc)

  • Laurent Tabourot

    (SYMME - Laboratoire SYstèmes et Matériaux pour la MEcatronique - USMB [Université de Savoie] [Université de Chambéry] - Université Savoie Mont Blanc)

Abstract

Companies, and especially manufacturers, are facing today a truly complex scenario, with technology developing at a fast speed and demanding a digital transformation to face the many challenges. The aim of this paper then is to assess the fitness of digital maturity models in their role of assisting manufacturers of smart products in their digital transformation journeys and propose a set of recommendations to improve the usability of the tool in this scenario. To achieve this, an analysis of a selection of seven maturity models is performed, applying several design principles to the specific case of manufacturers of smart products. According to the most relevant findings, the recommendations suggested for the models are related to the need for a wider scope for the tool, a prescriptive condition, and a broad business perspective in the definition of their dimensions. Validation of the applicability of the recommendations in the small and medium enterprises scenario is also presented through an illustration of the manufacturers of the Arve Valley.

Suggested Citation

  • Melissa Liborio Zapata & Lamia Berrah & Laurent Tabourot, 2019. "Is a digital transformation framework enough for manufacturing smart products? The case of Small and Medium Enterprises," Post-Print hal-02389603, HAL.
    • Handle: RePEc:hal:journl:hal-02389603
    Note: View the original document on HAL open archive server: https://hal.science/hal-02389603
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    References listed on IDEAS

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    Keywords

    digital transformation; small and medium enterprises; industry 40; maturity models; Smart products;
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