When the first interaction matters : Recruitment in the French retailing
AbstractIn France, one of ten recently-hired workers works in retailing. The literature provides evidence about the screening criteria used to fill low-wage vacancies in stores. However, neither the stage when criteria matter nor the forefront role of information channels (direct applications, word-of-mouth, employment agency and job ads) has been well explored. Drawing on 35 interviews conducted in 2010-2011, with actors involved in recruitment activites and with recently-hired workers in large stores in Greater Paris. This article explores the initial interaction between job seekers and recruiters. It is argued that the screening criteria vary according to the way employers received information about applicants and first interact with them (by mail, phone or face-to-face). This contribution highlights the importance of walk-in applications, which prioritize selection based on residence, appearances and availability. Changes in the first interaction impact the whole selection process and may change the profile of the workers hired.
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Date of creation: Oct 2012
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Economy of conventions; French retailing; information channels; low-wage jobs; recruitment; screening criteria.;
This paper has been announced in the following NEP Reports:
- NEP-ALL-2012-11-17 (All new papers)
- NEP-HME-2012-11-17 (Heterodox Microeconomics)
- NEP-LAB-2012-11-17 (Labour Economics)
Please report citation or reference errors to , or , if you are the registered author of the cited work, log in to your RePEc Author Service profile, click on "citations" and make appropriate adjustments.:
- Emmanuelle Marchal & Kévin Mellet & Géraldine Rieucau, 2007. "Job board toolkits: Internet matchmaking and changes in job advertisements," Post-Print, HAL halshs-00825168, HAL.
- John Latsis & Guillemette de Larquier & Franck Besis, 2010. "Are conventions solutions to uncertainty? contrasting visions of social coordination," Journal of Post Keynesian Economics, M.E. Sharpe, Inc., M.E. Sharpe, Inc., vol. 32(4), pages 535-558, July.
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