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When the first interaction matters : Recruitment in the French retailing

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  • Géraldine Rieucau

    ()
    (LED - Laboratoire d'Economie Dionysien - Université Paris VIII - Vincennes Saint-Denis : EA3391, CEE - Centre d'études de l'emploi - Ministère de l'Enseignement supérieur et Recherche - Ministère du Travail, de l'Emploi et de la Santé)

  • Marie Salognon

    ()
    (CES - Centre d'économie de la Sorbonne - CNRS : UMR8174 - Université Paris I - Panthéon-Sorbonne)

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    Abstract

    In France, one of ten recently-hired workers works in retailing. The literature provides evidence about the screening criteria used to fill low-wage vacancies in stores. However, neither the stage when criteria matter nor the forefront role of information channels (direct applications, word-of-mouth, employment agency and job ads) has been well explored. Drawing on 35 interviews conducted in 2010-2011, with actors involved in recruitment activites and with recently-hired workers in large stores in Greater Paris. This article explores the initial interaction between job seekers and recruiters. It is argued that the screening criteria vary according to the way employers received information about applicants and first interact with them (by mail, phone or face-to-face). This contribution highlights the importance of walk-in applications, which prioritize selection based on residence, appearances and availability. Changes in the first interaction impact the whole selection process and may change the profile of the workers hired.

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    Bibliographic Info

    Paper provided by HAL in its series Université Paris1 Panthéon-Sorbonne (Post-Print and Working Papers) with number halshs-00747895.

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    Date of creation: Oct 2012
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    Handle: RePEc:hal:cesptp:halshs-00747895

    Note: View the original document on HAL open archive server: http://halshs.archives-ouvertes.fr/halshs-00747895
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    Web page: http://hal.archives-ouvertes.fr/

    Related research

    Keywords: Economy of conventions; French retailing; information channels; low-wage jobs; recruitment; screening criteria.;

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    1. Emmanuelle Marchal & Kévin Mellet & Géraldine Rieucau, 2007. "Job board toolkits: Internet matchmaking and changes in job advertisements," Post-Print halshs-00825168, HAL.
    2. John Latsis & Guillemette de Larquier & Franck Besis, 2010. "Are conventions solutions to uncertainty? contrasting visions of social coordination," Journal of Post Keynesian Economics, M.E. Sharpe, Inc., vol. 32(4), pages 535-558, July.
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