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Psychological Contracts, OCB and Customer service: An Exploratory Examination

Author info | Abstract | Publisher info | Download info | Related research | Statistics
Author Info
Blancero, D.
Johnson, S.
Lakshman, C.
Abstract

No abstract is available for this item.

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Publisher Info
Paper provided by Cornell - Center for Advanced Human Resource Studies in its series Papers with number 95-23.

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Length: 33 pages
Date of creation: 1995
Date of revision:
Handle: RePEc:fth:corirl:95-23

Contact details of provider:
Postal: U.S.A.; Cornell University. Center for Advanced Human Resource Studies, IRL School. Ithaca, NY 14653-3901

For technical questions regarding this item, or to correct its listing, contact: (Thomas Krichel).

Related research
Keywords: PSYCHOLOGY; CONTRACTS;

Find related papers by JEL classification:
C91 - Mathematical and Quantitative Methods - - Design of Experiments - - - Laboratory, Individual Behavior
C92 - Mathematical and Quantitative Methods - - Design of Experiments - - - Laboratory, Group Behavior

Statistics
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