Advanced Search
MyIDEAS: Login to save this paper or follow this series

User Requirements of Mobile Technology: A Summary of Research Results

Contents:

Author Info

  • Gebauer, Judith

    (U of Illinois at Urbana-Champaign)

Registered author(s):

    Abstract

    As advanced mobile technology becomes more widespread, the impacts on professional environments and on the personal lives of individual users continue to increase. Devices, such as smart cell phones, personal digital assistants (PDAs), and laptop computers can free their owners of the need to remain close to a wired information system infrastructure that is provided in a stationary office environment, and provide the opportunity to perform tasks in a wide variety of use contexts. With changes in use context, however, come changes in requirements, such as the need to limit weight and size of a device. In order to achieve success in the form of adoption, use, and positive impacts on user performance, a thorough understanding is needed about the functional and non-functional technology requirements of mobile professionals. In this paper, we summarize the results of a series of research studies that we conducted to explore the technology requirements of mobile professionals. The research studies included a content analysis of online user reviews, two empirical surveys, and a series of user interviews. Our research findings indicate that (1) user-perceived technology maturity is a critical factor to explain and predict the use of mobile technology by mobile professionals; (2) mobile technology needs to be available in a broad variety of use-situations; (3) users require basic communication and productivity-related functionality, in particular to support non-routine and supervisory task profiles; and (4) mobile technology can have considerable impacts on the job performance and on the personal lives of its users. Our findings have implications for the design, management, and research of mobile information systems.

    Download Info

    If you experience problems downloading a file, check if you have the proper application to view it first. In case of further problems read the IDEAS help page. Note that these files are not on the IDEAS site. Please be patient as the files may be large.
    File URL: http://www.business.illinois.edu/Working_Papers/papers/08-0104.pdf
    Download Restriction: no

    Bibliographic Info

    Paper provided by University of Illinois at Urbana-Champaign, College of Business in its series Working Papers with number 08-0104.

    as in new window
    Length:
    Date of creation: Mar 2008
    Date of revision:
    Handle: RePEc:ecl:illbus:08-0104

    Contact details of provider:
    Web page: http://www.business.uiuc.edu/Working_Papers/Main.asp
    More information through EDIRC

    Related research

    Keywords:

    This paper has been announced in the following NEP Reports:

    References

    References listed on IDEAS
    Please report citation or reference errors to , or , if you are the registered author of the cited work, log in to your RePEc Author Service profile, click on "citations" and make appropriate adjustments.:
    as in new window
    1. Gebauer, Judith & Tang, Ya, 2007. "User-Perceived Requirements of Mobile Technology: Results from a Survey of Mobile Business Users," Working Papers 07-0116, University of Illinois at Urbana-Champaign, College of Business.
    2. Gebauer, Judith & Shaw, Michael J. & Subramanyam, Ramanath, 2007. "Once Built Well, They Might Come: An Empirical Study of Mobile E-Mail," Working Papers 07-0117, University of Illinois at Urbana-Champaign, College of Business.
    3. Fred D. Davis & Richard P. Bagozzi & Paul R. Warshaw, 1989. "User Acceptance of Computer Technology: A Comparison of Two Theoretical Models," Management Science, INFORMS, vol. 35(8), pages 982-1003, August.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as in new window

    Cited by:
    1. Jörg Mayer & Robert Winter & Thomas Mohr, 2012. "Situational Management Support Systems," Business & Information Systems Engineering, Springer, vol. 4(6), pages 331-345, December.

    Lists

    This item is not listed on Wikipedia, on a reading list or among the top items on IDEAS.

    Statistics

    Access and download statistics

    Corrections

    When requesting a correction, please mention this item's handle: RePEc:ecl:illbus:08-0104. See general information about how to correct material in RePEc.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: ().

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If references are entirely missing, you can add them using this form.

    If the full references list an item that is present in RePEc, but the system did not link to it, you can help with this form.

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your profile, as there may be some citations waiting for confirmation.

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.