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Applying the Theory of Task-Technology Fit to Mobile Technology: The Role of User Mobility

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  • Gebauer, Judith

    (U of Illinois at Urbana-Champaign)

  • Tang, Ya

    (U of Illinois at Urbana-Champaign)

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    Abstract

    In this paper, we apply the theory of task technology fit to mobile technology, focusing specifically on the role of user mobility. We describe the results of an empirical study of 216 business users of mobile devices that included various smart phones, personal digital assistants (PDAs), and laptop computers. Our findings suggest that (1) the relationship between task difficulty and functional requirements of the mobile devices is stronger for highly mobile users than for less mobile users; (2) user mobility is associated with increased user-perceived importance of a number of non-functional features; and (3) for a number of functions and features, highly mobile users indicated a stronger relationship between task-technology fit, and overall evaluation of the technology. We conclude that user mobility needs to be taken into account when applying the theory of task-technology fit to mobile information systems. In addition, our study provides specific insights about the information system requirements of an increasingly mobile workforce.

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    File URL: http://www.business.illinois.edu/Working_Papers/papers/07-0114.pdf
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    Bibliographic Info

    Paper provided by University of Illinois at Urbana-Champaign, College of Business in its series Working Papers with number 07-0114.

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    Date of creation: Aug 2007
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    Handle: RePEc:ecl:illbus:07-0114

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    Web page: http://www.business.uiuc.edu/Working_Papers/Main.asp
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    1. Gebauer, Judith & Shaw, Michael J. & Gribbins, Michele L., 2006. "Task-Technology Fit for Mobile Information Systems," Working Papers 06-0107, University of Illinois at Urbana-Champaign, College of Business.
    2. Gebauer, Judith & Tang, Ya & Baimai, Chaiwat, 2007. "User Requirements of Mobile Technology--Results from a Content Analysis of User Reviews," Working Papers 07-0107, University of Illinois at Urbana-Champaign, College of Business.
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