Advanced Search
MyIDEAS: Login

Exploring the potential of Web 2.0 to improve knowledge directories and "group mind"

Contents:

Author Info

  • Paul D. Jackson
  • Jane Klobas

Abstract

In this paper we examine how the use of Web 2.0 tools (such as Wikis, Blogs, Social Networking) might provide a digital foundation for a Transactive Memory System (TMS). TMS facilitate knowledge sharing and retrieval processes in groups by the use of a well-maintained knowledge directory. The theory of TMS explains how it is that a group appears to have a "group mind" and research shows that a well functioning TMS improves group performance. Web 2.0 software embeds data about authors, interested parties and related information into the content created in these tools, constituting essentially a knowledge directory which can be used to locate knowledge seekers or advise them of content they may be interested in. Consequently, the use of Web 2.0 tools may improve knowledge absorption and utilisation by supporting TMS. This is a conceptual paper, which seeks to provide a link between Web 2.0 and TMS and, by implication, enhancement in the functioning of groups and organisations.

Download Info

If you experience problems downloading a file, check if you have the proper application to view it first. In case of further problems read the IDEAS help page. Note that these files are not on the IDEAS site. Please be patient as the files may be large.
File URL: ftp://ftp.dondena.unibocconi.it/WorkingPapers/Dondena_WP030.pdf
Download Restriction: no

Bibliographic Info

Paper provided by "Carlo F. Dondena" Centre for Research on Social Dynamics (DONDENA), Università Commerciale Luigi Bocconi in its series Working Papers with number 030.

as in new window
Length: 16 pages
Date of creation: Oct 2010
Date of revision:
Handle: RePEc:don:donwpa:030

Contact details of provider:
Postal: via Rontgen, 1 - 20136 Milano
Phone: +39-02-58365384
Fax: +39-02-58362798
Web page: http://www.dondena.unibocconi.it/

Order Information:
Email:
Web: http://www.dondena.unibocconi.it/wp/

Related research

Keywords: transactive memory systems; TMS; social software; Web 2.0; collective learning; knowledge sharing; knowledge management;

This paper has been announced in the following NEP Reports:

References

No references listed on IDEAS
You can help add them by filling out this form.

Citations

Lists

This item is not listed on Wikipedia, on a reading list or among the top items on IDEAS.

Statistics

Access and download statistics

Corrections

When requesting a correction, please mention this item's handle: RePEc:don:donwpa:030. See general information about how to correct material in RePEc.

For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Rodolfo Baggio).

If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

If references are entirely missing, you can add them using this form.

If the full references list an item that is present in RePEc, but the system did not link to it, you can help with this form.

If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your profile, as there may be some citations waiting for confirmation.

Please note that corrections may take a couple of weeks to filter through the various RePEc services.