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Les TIC au cœur de la problématique incitation/contrôle:le cas du processus de centralisation engagé dans le secteur bancaire

Author

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  • Christine Marsal

    (Université de Bourgogne)

Abstract

(VF)La mise en place des T.I.C. bouleverse l’architecture organisationnelle des firmes,en accentuant le processus de centralisation. La réussite de cette démarche est conditionnée par la mise en cohérence du système de contrôle:système d’incitation et définition des standards de performance. Nous illustrons notre propos par l’étude du secteur bancaire.(VA)The ITC implementation influence organizational architecture by strengthening centralization tendencies. Value creation proceed from control system internal coherence:design of incentives contracts and performance standards. We illustrate our purpose in banking sector.

Suggested Citation

  • Christine Marsal, 2004. "Les TIC au cœur de la problématique incitation/contrôle:le cas du processus de centralisation engagé dans le secteur bancaire," Working Papers CREGO 1040202, Université de Bourgogne - CREGO EA7317 Centre de recherches en gestion des organisations.
    • Handle: RePEc:dij:wpfarg:1040202
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    More about this item

    Keywords

    centralization; information system; incentives; control; organizational architecture; retails bank.;
    All these keywords.

    JEL classification:

    • G21 - Financial Economics - - Financial Institutions and Services - - - Banks; Other Depository Institutions; Micro Finance Institutions; Mortgages
    • L23 - Industrial Organization - - Firm Objectives, Organization, and Behavior - - - Organization of Production

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