The emergence of emotions and pro-social and religious sentiments during the September 11 disaster
AbstractAnalysing emotional states under duress or during heightened, life-and-death situations is extremely difficult, especially given the inability of laboratory experiments to adequately replicate the environment and the inherent biases of post event surveys. It is in this area that natural experiments come to the fore by combining the randomization that comes from natural data with an experimentally realistic event. The pager communications from September 11th, made publicly available by Wiki Leaks (Wiki Leaks, 2009), provide exactly the kind of natural experiment emotion researchers have been seeking. We have analysed the pager messages by applying an absolute count methodology and by presenting both positive and negative emotive categories as well as the development of pro-social and religious sentiment. Providing behavioural evidence on how people communicate under extreme circumstances and offers valuable insights into human nature. We demonstrate that positive and pro-social communications are the first to emerge followed by the slower and lower negative communications. Religious sentiment is the last to emerge, as individual attempt to make sense of event.
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Bibliographic InfoPaper provided by Center for Research in Economics, Management and the Arts (CREMA) in its series CREMA Working Paper Series with number 2011-20.
Date of creation: Oct 2011
Date of revision:
Content Analysis; Positive Emotion; Negative Emotion; Religiosity; Disaster Communications; 9/11;
Other versions of this item:
- David A Savage & Benno Torgler, 2011. "The emergence of emotions and pro-social and religious sentiments during the September 11 disaster," School of Economics and Finance Discussion Papers and Working Papers Series 273, School of Economics and Finance, Queensland University of Technology.
- D03 - Microeconomics - - General - - - Behavioral Economics; Underlying Principles
- D70 - Microeconomics - - Analysis of Collective Decision-Making - - - General
- D64 - Microeconomics - - Welfare Economics - - - Altruism; Philanthropy
- Z12 - Other Special Topics - - Cultural Economics - - - Religion
- N30 - Economic History - - Labor and Consumers, Demography, Education, Health, Welfare, Income, Wealth, Religion, and Philanthropy - - - General, International, or Comparative
- Z10 - Other Special Topics - - Cultural Economics - - - General
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- Glenn Harrison & John List, 2004.
Artefactual Field Experiments
00058, The Field Experiments Website.
- David A. Savage & Benno Torgler, 2013. "THE TIMES THEY ARE A CHANGIN': The eﬀect of institutions on behavior, cooperation, emotional attachment and sentiment at 26,000ft," QuBE Working Papers 014, QUT Business School.
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