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Role and Position of the Modern Quality Assurance Manager

Author

Listed:
  • Velthuis, Annet G.J.
  • Beek, Cees
  • Vriend, Hanneke
  • Bombeeck, Frank
  • Luning, Pieternel A.
  • Damman, Hans

Abstract

Quality assurance management in the food industry is complex, as it is the total of activities and decisions performed in an organisation to produce and maintain a safe product with the desired quality level against minimal costs (Luning, 2006). It includes: i) quality design, ii) quality control, iii) quality improvement, iv) quality assurance, and v) quality policy and strategy (Luning, 2007, 2009). Hence, it deals not only with all physical aspects of food products and their technological processes, but also with food handlers’ decisions in daily production as well as management’s decisions that impact food safety and quality (Luning, 2007). A proper quality management (i.e. total quality management) have shown to result in a better performance of the food business (Psomas, 2010; Fotopoulos, 2009, 2010).

Suggested Citation

  • Velthuis, Annet G.J. & Beek, Cees & Vriend, Hanneke & Bombeeck, Frank & Luning, Pieternel A. & Damman, Hans, 2012. "Role and Position of the Modern Quality Assurance Manager," 2012 International European Forum, February 13-17, 2012, Innsbruck-Igls, Austria 144946, International European Forum on System Dynamics and Innovation in Food Networks.
    • Handle: RePEc:ags:iefi12:144946
    DOI: 10.22004/ag.econ.144946
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    References listed on IDEAS

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    1. Evangelos L. Psomas & Christos V. Fotopoulos, 2010. "Total quality management practices and results in food companies," International Journal of Productivity and Performance Management, Emerald Group Publishing Limited, vol. 59(7), pages 668-687, September.
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