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Entry Times in Queues with Endogenous Arrivals: Dynamics of Play on the Individual and Aggregate Levels

In: Experimental Business Research

Author

Listed:
  • J. Neil Bearden

    (University of Arizona)

  • Amnon Rapoport

    (University of Arizona
    Hong Kong University of Science and Technology)

  • Darryl A. Seale

    (University of Nevada Las Vegas)

Abstract

This chapter considers arrival time and staying out decisions in several variants of a queueing game characterized by endogenously determined arrival times, simultaneous play, finite populations of symmetric players, discrete strategy spaces, and fixed starting and closing times of the service facility. Experimental results show 1) consistent patterns of behavior on the aggregate level in all the conditions that are accounted for quite well by the symmetric mixed-strategy equilibrium of the stage game, 2) considerable individual differences in arrival time distributions that defy classification, and 3) learning trends across iterations of the stage queueing game in some of the experimental conditions. We propose and subsequently test a simple reinforcement-based learning model that, with a few exceptions, accounts for these major findings.

Suggested Citation

  • J. Neil Bearden & Amnon Rapoport & Darryl A. Seale, 2005. "Entry Times in Queues with Endogenous Arrivals: Dynamics of Play on the Individual and Aggregate Levels," Springer Books, in: Amnon Rapoport & Rami Zwick (ed.), Experimental Business Research, chapter 0, pages 201-221, Springer.
  • Handle: RePEc:spr:sprchp:978-0-387-24243-9_11
    DOI: 10.1007/0-387-24243-0_11
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    Citations

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    Cited by:

    1. Tingliang Huang & Gad Allon & Achal Bassamboo, 2013. "Bounded Rationality in Service Systems," Manufacturing & Service Operations Management, INFORMS, vol. 15(2), pages 263-279, May.
    2. Stein, William E. & Rapoport, Amnon & Seale, Darryl A. & Zhang, Hongtao & Zwick, Rami, 2007. "Batch queues with choice of arrivals: Equilibrium analysis and experimental study," Games and Economic Behavior, Elsevier, vol. 59(2), pages 345-363, May.
    3. Conte, Anna & Scarsini, Marco & Sürücü, Oktay, 2015. "Does time pressure impair performance? An experiment on queueing behavior," Center for Mathematical Economics Working Papers 538, Center for Mathematical Economics, Bielefeld University.

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