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Operational Performance of Affordable Housing Projects

Author

Listed:
  • Sara Tilabi

    (University of Vaasa, Faculty of Technology, Finland)

  • Josu Takala

    (University of Vaasa, Faculty of Technology, Finland)

  • Teppo Forss

    (TVT Asunnot Ltd, Finland)

  • Liu Jieming

    (Wuhan University of Technology, School of Humanity and Law, China)

  • Liu Sishi

    (Wuhan University of Technology, School of Humanity and Law, China)

  • Magdalena Madra-Sawicka

    (Warsaw University of Life Sciences, Poland)

Abstract

This work explores the performance of affordable housing (AH) projects in the City of Wuhan in China. The idea behind this research work is on the basis of sustainable development which focuses on the long term benefit rather that short term advantage. An AH project is successful when the need of all stakeholders are determined and addressed simultaneously even if their preferences differ. There are three main stakeholders in AH projects: 1.government and municipalities, 2. Companies which provide AH services and 3. Customers who are using AH services. In order to evaluate each stakeholder different tools are used: Analytical hierarchy process (AHP) is used for evaluating the priorities of government and the municipalities. Sense and respond method is applied to evaluate the performance of the companies engaged in providing AH services. Lastly, statistical approaches are used for evaluating the satisfaction of customer in AH project in the city of Wuhan. An exploration into the government’s and municipalities’ preferences reveals that building new houses and the renovation of existing ones are the criteria received highest priorities in the city of Wuhan. Evaluation of company performance shows that companies operating in the AH area mainly falls under analyser category- trying to consider cost and quality in their services simultaneously. Finally, customer satisfaction analysis shows that the highest priorities for AH customers in the city of Wuhan is access to private services like shops, banks, restaurants etc. while having a sauna in the apartment & the overall quality of the building (public areas, corridors, lift etc.) receive the lowest interest.

Suggested Citation

  • Sara Tilabi & Josu Takala & Teppo Forss & Liu Jieming & Liu Sishi & Magdalena Madra-Sawicka, 2017. "Operational Performance of Affordable Housing Projects," MIC 2017: Managing the Global Economy; Proceedings of the Joint International Conference, Monastier di Treviso, Italy, 24–27 May 2017,, University of Primorska Press.
    • Handle: RePEc:prp:micp17:199-209
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    References listed on IDEAS

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    2. Darinka Czischke, 2009. "Managing Social Rental Housing in the EU: A Comparative Study," International Journal of Housing Policy, Taylor & Francis Journals, vol. 9(2), pages 121-151.
    3. Ya Wang & Alan Murie, 2011. "The New Affordable and Social Housing Provision System in China: Implications for Comparative Housing Studies," International Journal of Housing Policy, Taylor & Francis Journals, vol. 11(3), pages 237-254.
    4. Darinka Czischke, 2009. "Managing Social Rental Housing in the EU: A Comparative Study," European Journal of Housing Policy, Taylor and Francis Journals, vol. 9(2), pages 121-151.
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