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Intelligent Automation: Welcome to the World of Hyperautomation:Learn How to Harness Artificial Intelligence to Boost Business & Make Our World More Human

Author

Listed:
  • Pascal Bornet
  • Ian Barkin

    (SYKES, USA)

  • Jochen Wirtz

    (National University of Singapore, Singapore)

Abstract

"This insightful and practical guidebook is instrumental for success in the Fourth Industrial Revolution."

Individual chapters are listed in the "Chapters" tab

Suggested Citation

  • Pascal Bornet & Ian Barkin & Jochen Wirtz, 2021. "Intelligent Automation: Welcome to the World of Hyperautomation:Learn How to Harness Artificial Intelligence to Boost Business & Make Our World More Human," World Scientific Books, World Scientific Publishing Co. Pte. Ltd., number 12239.
    • Handle: RePEc:wsi:wsbook:12239
    as

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    File URL: https://www.worldscientific.com/worldscibooks/10.1142/12239
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    Citations

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    Cited by:

    1. Krallman, Alexandra & Barnes, Donald C. & Lastner, Matthew M. & Collier, Joel E., 2023. "You can’t touch this: Driving purchase justification for hedonic online purchases," Journal of Business Research, Elsevier, vol. 155(PB).

    Book Chapters

    The following chapters of this book are listed in IDEAS

    More about this item

    Keywords

    Intelligent Automation; IA; Hyperautomation; Artificial Intelligence; AI; Robotic Process Automation; RPA; Sentiment Analysis; Data Management Platforms; Speech Analytics; Smart Workflows;
    All these keywords.

    JEL classification:

    • D23 - Microeconomics - - Production and Organizations - - - Organizational Behavior; Transaction Costs; Property Rights
    • O31 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Innovation and Invention: Processes and Incentives
    • M15 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - IT Management
    • M10 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - General

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