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The Value of Instructional Communication in Crisis Situations: Restoring Order to Chaos

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  • Timothy L. Sellnow
  • Deanna D. Sellnow
  • Derek R. Lane
  • Robert S. Littlefield

Abstract

This article explores the nature of instructional communication in responding to crisis situations. Through the lens of chaos theory, the relevance of instructional messages in restoring order is established. This perspective is further advanced through an explanation of how various learning styles impact the receptivity of various instructional messages during the acute phase of crises. We then summarize an exploratory study focusing on the relationship between learning styles and the demands of instructional messages in crisis situations. We conclude the article with a series of conclusions and implications.

Suggested Citation

  • Timothy L. Sellnow & Deanna D. Sellnow & Derek R. Lane & Robert S. Littlefield, 2012. "The Value of Instructional Communication in Crisis Situations: Restoring Order to Chaos," Risk Analysis, John Wiley & Sons, vol. 32(4), pages 633-643, April.
    • Handle: RePEc:wly:riskan:v:32:y:2012:i:4:p:633-643
    DOI: 10.1111/j.1539-6924.2011.01634.x
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    References listed on IDEAS

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    1. Berenson, Mark L. & Utts, Jessica & Kinard, Karen A. & Rumsey, Deborah J. & Jones, Albyn & Gaines, Leonard M., 2008. "Assessing Student Retention of Essential Statistical Ideas: Perspectives, Priorities, and Possibilities," The American Statistician, American Statistical Association, vol. 62, pages 54-61, February.
    2. Herbert A. Simon, 1996. "The Sciences of the Artificial, 3rd Edition," MIT Press Books, The MIT Press, edition 1, volume 1, number 0262691914, December.
    3. John Kane & Larry Spizman, 1999. "Determinants of Student Retention of Microeconomic Concepts," Departmental Working Papers 199901, Department of Economics, SUNY-Oswego, revised 18 Mar 1999.
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    1. Xiao Wang & Yi-Hui Christine Huang & Qiudi Wu & Ivy Wai-Yin Fong, 2021. "Exploring the Effects of Instructional Message Strategies on Risk Perceptions and Behavioral Intentions: The Case of a Substandard Vaccine Incident," SAGE Open, , vol. 11(4), pages 21582440211, November.

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