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Me or information technology? Adoption of artificial intelligence in the delegation of personal strategic decisions

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  • Sabrina Schneider
  • Michael Leyer

Abstract

Artificial intelligence is revolutionizing the way we do business. Whereas both the adoption of technological innovations and strategic decision making have been subject to prior research, this experimental study is first to combine both. To understand the impact of choice complexity and cognitive perceptions on the willingness to delegate a strategic decision to an algorithm, we conducted an experiment with 310 participants. We find that although choice complexity has no effect, participants with low levels of situational awareness are more likely to delegate. The findings augment research on choice complexity in decision making by emphasizing the relevance of cognitive perceptions.

Suggested Citation

  • Sabrina Schneider & Michael Leyer, 2019. "Me or information technology? Adoption of artificial intelligence in the delegation of personal strategic decisions," Managerial and Decision Economics, John Wiley & Sons, Ltd., vol. 40(3), pages 223-231, April.
    • Handle: RePEc:wly:mgtdec:v:40:y:2019:i:3:p:223-231
    DOI: 10.1002/mde.2982
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    Cited by:

    1. Denis Dennehy & Anastasia Griva & Nancy Pouloudi & Yogesh K. Dwivedi & Matti Mäntymäki & Ilias O. Pappas, 2023. "Artificial Intelligence (AI) and Information Systems: Perspectives to Responsible AI," Information Systems Frontiers, Springer, vol. 25(1), pages 1-7, February.
    2. Anna Trunk & Hendrik Birkel & Evi Hartmann, 2020. "On the current state of combining human and artificial intelligence for strategic organizational decision making," Business Research, Springer;German Academic Association for Business Research, vol. 13(3), pages 875-919, November.
    3. Oliveira, Fabio & Kakabadse, Nada & Khan, Nadeem, 2022. "Board engagement with digital technologies: A resource dependence framework," Journal of Business Research, Elsevier, vol. 139(C), pages 804-818.
    4. Ransome Epie Bawack & Emilie Bonhoure, 2023. "Influencer is the New Recommender: insights for Theorising Social Recommender Systems," Information Systems Frontiers, Springer, vol. 25(1), pages 183-197, February.
    5. Basma Hamrouni & Abdelhabib Bourouis & Ahmed Korichi & Mohsen Brahmi, 2021. "Explainable Ontology-Based Intelligent Decision Support System for Business Model Design and Sustainability," Sustainability, MDPI, vol. 13(17), pages 1-28, September.
    6. Farheen Naz & Rohit Agrawal & Anil Kumar & Angappa Gunasekaran & Abhijit Majumdar & Sunil Luthra, 2022. "Reviewing the applications of artificial intelligence in sustainable supply chains: Exploring research propositions for future directions," Business Strategy and the Environment, Wiley Blackwell, vol. 31(5), pages 2400-2423, July.
    7. Oliver Fabel & Christian Hopp & Alexander Speil, 2020. "Advice‐seeking and advice‐utilization for hiring decisions: An investigation of a partially outsourced recruitment process for rank‐and‐file managers," Managerial and Decision Economics, John Wiley & Sons, Ltd., vol. 41(5), pages 784-799, July.
    8. Naeem Alasmri & Sarah Basahel, 2022. "Linking Artificial Intelligence Use to Improved Decision-Making, Individual and Organizational Outcomes," International Business Research, Canadian Center of Science and Education, vol. 15(10), pages 1-1, October.
    9. Di Vaio, Assunta & Palladino, Rosa & Hassan, Rohail & Escobar, Octavio, 2020. "Artificial intelligence and business models in the sustainable development goals perspective: A systematic literature review," Journal of Business Research, Elsevier, vol. 121(C), pages 283-314.
    10. Ahi, Alan A. & Sinkovics, Noemi & Shildibekov, Yelnur & Sinkovics, Rudolf R. & Mehandjiev, Nikolay, 2022. "Advanced technologies and international business: A multidisciplinary analysis of the literature," International Business Review, Elsevier, vol. 31(4).
    11. Keding, Christoph & Meissner, Philip, 2021. "Managerial overreliance on AI-augmented decision-making processes: How the use of AI-based advisory systems shapes choice behavior in R&D investment decisions," Technological Forecasting and Social Change, Elsevier, vol. 171(C).
    12. Christoph Keding, 2021. "Understanding the interplay of artificial intelligence and strategic management: four decades of research in review," Management Review Quarterly, Springer, vol. 71(1), pages 91-134, February.
    13. Assunta Di Vaio & Flavio Boccia & Loris Landriani & Rosa Palladino, 2020. "Artificial Intelligence in the Agri-Food System: Rethinking Sustainable Business Models in the COVID-19 Scenario," Sustainability, MDPI, vol. 12(12), pages 1-12, June.
    14. Joshua S. Gans, 2023. "Artificial intelligence adoption in a monopoly market," Managerial and Decision Economics, John Wiley & Sons, Ltd., vol. 44(2), pages 1098-1106, March.
    15. Carmen Isensee & Kai-Michael Griese & Frank Teuteberg, 2021. "Sustainable artificial intelligence: A corporate culture perspective [Sustainable artificial intelligence: Eine unternehmenskulturelle Perspektive]," NachhaltigkeitsManagementForum | Sustainability Management Forum, Springer, vol. 29(3), pages 217-230, December.

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