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Identifying emotional intelligence skills of Turkish clinical nurses according to sociodemographic and professional variables

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  • Nilgün Kahraman
  • Duygu Hiçdurmaz

Abstract

Aims and objectives This study aimed to identify the emotional intelligence skills of Turkish clinical nurses according to sociodemographic and professional variables. Background Emotional intelligence is “the ability of a person to comprehend self‐emotions, to show empathy towards the feelings of others, and to control self‐emotions in a way that enriches life.” Nurses with a higher emotional intelligence level offer more efficient and professional care, and they accomplish more in their social and professional lives. Design We designed a descriptive cross‐sectional study. The Introductory Information Form and the Bar‐On emotional intelligence Inventory were used to collect data between 20th June and 20th August 2012. Method The study was conducted with 312 nurses from 37 hospitals located within the borders of the metropolitan municipality in Ankara. Results There were no significant differences between emotional intelligence scores of the nurses according to demographic variables such as age, gender, marital status, having children. Thus, sociodemographic factors did not appear to be key factors, but some professional variables did. Higher total emotional intelligence scores were observed in those who had 10 years or longer experience, who found oneself successful in professional life, who stated that emotional intelligence is an improvable skill and who previously received self‐improvement training. Interpersonal skills were higher in those with a graduate degree and in nurses working in polyclinics and paediatric units. Conclusions These findings indicate which groups require improvement in emotional intelligence skills and which skills need improvement. Additionally, these results provide knowledge and create awareness about emotional intelligence skills of nurses and the distribution of these skills according to sociodemographic and professional variables. Relevance to clinical practice Implementation of emotional intelligence improvement programmes targeting the determined clinical nursing groups by nursing administrations can help the increase in emotional intelligence.

Suggested Citation

  • Nilgün Kahraman & Duygu Hiçdurmaz, 2016. "Identifying emotional intelligence skills of Turkish clinical nurses according to sociodemographic and professional variables," Journal of Clinical Nursing, John Wiley & Sons, vol. 25(7-8), pages 1006-1015, April.
    • Handle: RePEc:wly:jocnur:v:25:y:2016:i:7-8:p:1006-1015
    DOI: 10.1111/jocn.13122
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    References listed on IDEAS

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    1. Jacob Joseph & Kevin Berry & Satish Deshpande, 2009. "Impact of Emotional Intelligence and Other Factors on Perception of Ethical Behavior of Peers," Journal of Business Ethics, Springer, vol. 89(4), pages 539-546, November.
    2. Satish Deshpande & Jacob Joseph, 2009. "Impact of Emotional Intelligence, Ethical Climate, and Behavior of Peers on Ethical Behavior of Nurses," Journal of Business Ethics, Springer, vol. 85(3), pages 403-410, March.
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    Cited by:

    1. María Del Carmen Pérez-Fuentes & María Del Mar Molero Jurado & José Jesús Gázquez Linares & Nieves Fátima Oropesa Ruiz, 2018. "The Role of Emotional Intelligence in Engagement in Nurses," IJERPH, MDPI, vol. 15(9), pages 1-13, September.
    2. Andrea McCloughen & Kim Foster, 2018. "Nursing and pharmacy students’ use of emotionally intelligent behaviours to manage challenging interpersonal situations with staff during clinical placement: A qualitative study," Journal of Clinical Nursing, John Wiley & Sons, vol. 27(13-14), pages 2699-2709, July.
    3. María del Carmen Giménez‐Espert & Vicente Javier Prado‐Gascó, 2018. "The role of empathy and emotional intelligence in nurses’ communication attitudes using regression models and fuzzy‐set qualitative comparative analysis models," Journal of Clinical Nursing, John Wiley & Sons, vol. 27(13-14), pages 2661-2672, July.
    4. Huili Sun & Shuling Wang & Wei Wang & Guanghong Han & Zhijian Liu & Qi Wu & Xiaoli Pang, 2021. "Correlation between emotional intelligence and negative emotions of front‐line nurses during the COVID‐19 epidemic: A cross‐sectional study," Journal of Clinical Nursing, John Wiley & Sons, vol. 30(3-4), pages 385-396, February.

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