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Intelligence‐led policing at the Amsterdam‐Amstelland Police Department: operationalized business intelligence with an enterprise ambition

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  • Stijn Viaene
  • Steven De Hertogh
  • Luc Lutin
  • Annemarie Maandag
  • Stephan Den Hengst
  • Reinder Doeleman

Abstract

This article elaborates on the setup for intelligence‐led policing in support of ensuring public safety as it presented itself in the Spring of 2007 at the Amsterdam‐Amstelland Police Department in the Netherlands. The picture that is painted is the outcome of a qualitative research effort involving semi‐structured interviews triangulated with other internal data sources. The main goal of the article is to establish how an organization can leverage its operationalized business intelligence ambition by connecting it into an ambition for better enterprise management. The case ends in showcasing two popular operational business intelligence tools instrumental to capacity management. Copyright © 2009 John Wiley & Sons, Ltd.

Suggested Citation

  • Stijn Viaene & Steven De Hertogh & Luc Lutin & Annemarie Maandag & Stephan Den Hengst & Reinder Doeleman, 2009. "Intelligence‐led policing at the Amsterdam‐Amstelland Police Department: operationalized business intelligence with an enterprise ambition," Intelligent Systems in Accounting, Finance and Management, John Wiley & Sons, Ltd., vol. 16(4), pages 279-292, October.
    • Handle: RePEc:wly:isacfm:v:16:y:2009:i:4:p:279-292
    DOI: 10.1002/isaf.306
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    References listed on IDEAS

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    1. Paul M. Collier, 2006. "Policing and the Intelligent Application of Knowledge," Public Money & Management, Taylor & Francis Journals, vol. 26(2), pages 109-116, April.
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