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Robotic Process Automation (RPA) – Bibliometric Analysis and Literature Review

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  • Uklańska Anna

    (Warsaw University of Technology, Faculty of Management, Warsaw, POLAND)

Abstract

This article aims to identify the main approach to robotic process automation (RPA) method and trends in the scientific literature in the field of RPA. Moreover, this analysis is needed to build a model of automation of a certain class of business processes. The author focuses on an analysis of publications from 2012 to 2022, collected from the Web of Science, Scopus, and IEEE Xplore databases. The methodology includes source selection, main search limited to RPA, narrowing criteria, adding criteria for subject area, cluster analysis, and limitation to RPA shortcut to achieve most to the point results. The study presents analysis of publication year, type of publication, cluster analysis, as well as the most cited articles. The cluster analysis allowed identification of four primary areas for which publication analysis was conducted. The main value resulting from the creation of this article is the cluster analysis of the most cited publications in the context of RPA seen in the topics of artificial intelligence and digital transformation. On the top of that, it proves how well RPA is defined as a method and whether description of the RPA implementation model is available.

Suggested Citation

  • Uklańska Anna, 2023. "Robotic Process Automation (RPA) – Bibliometric Analysis and Literature Review," Foundations of Management, Sciendo, vol. 15(1), pages 129-140, January.
    • Handle: RePEc:vrs:founma:v:15:y:2023:i:1:p:129-140:n:10
    DOI: 10.2478/fman-2023-0010
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    References listed on IDEAS

    as
    1. Peter Hofmann & Caroline Samp & Nils Urbach, 2020. "Robotic process automation," Electronic Markets, Springer;IIM University of St. Gallen, vol. 30(1), pages 99-106, March.
    2. Anna Kosieradzka & Katarzyna Rostek, 2021. "Process Management and Organizational Process Maturity," Springer Books, Springer, number 978-3-030-66800-6, September.
    3. Willcocks, Leslie P. & Lacity, Mary & Craig, Andrew, 2015. "The IT function and robotic process automation," LSE Research Online Documents on Economics 64519, London School of Economics and Political Science, LSE Library.
    4. Lacity, Mary C. & Willcocks, Leslie P., 2016. "A new approach to automating services," LSE Research Online Documents on Economics 68135, London School of Economics and Political Science, LSE Library.
    5. Kokina, Julia & Blanchette, Shay, 2019. "Early evidence of digital labor in accounting: Innovation with Robotic Process Automation," International Journal of Accounting Information Systems, Elsevier, vol. 35(C).
    Full references (including those not matched with items on IDEAS)

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    More about this item

    Keywords

    Robotic process automation; RPA; business process automation; bibliometric analysis;
    All these keywords.

    JEL classification:

    • O31 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Innovation and Invention: Processes and Incentives
    • O33 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Technological Change: Choices and Consequences; Diffusion Processes

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