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The Quality Awards - a Toolkit for Organizational Excellence

Author

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  • Radka Ivanova

    (University of Economics - Varna)

Abstract

The quality philosophy and principles for improving organizations are at the base of the quality awards and have incentives for development and improvement. The specifics of the quality awards make them a toolkit that allows self-assessment of what has been achieved and the shortcomings, identifying opportunities for success, as well as setting specific goals and objectives for fulfillment. The awards are directly related to the implementation of total quality management, which can be seen as a prerequisite for organizational excellence. The purpose of the paper is to present the potential of quality awards, and in particular the European Excellence Award, as a means of selfimprovement for organizations.

Suggested Citation

  • Radka Ivanova, 2019. "The Quality Awards - a Toolkit for Organizational Excellence," Izvestia Journal of the Union of Scientists - Varna. Economic Sciences Series, Union of Scientists - Varna, Economic Sciences Section, vol. 8(1), pages 10-17, April.
    • Handle: RePEc:vra:journl:v:8:y:2019:i:1:p:10-17
    DOI: 10.36997/IJUSV-ESS/2019.8.1.10
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    More about this item

    Keywords

    quality; management; organizational excellence;
    All these keywords.

    JEL classification:

    • O2 - Economic Development, Innovation, Technological Change, and Growth - - Development Planning and Policy
    • M1 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration

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