IDEAS home Printed from https://ideas.repec.org/a/taf/ujbmxx/v53y2015i1p207-227.html
   My bibliography  Save this article

Information Technology Adoption in Small Business: Confirmation of a Proposed Framework

Author

Listed:
  • Thuyuyen H. Nguyen
  • Michael Newby
  • Michael J. Macaulay

Abstract

This paper investigates which drivers affect information technology () adoption and which factors relate to a successful implementation in small businesses, where the adoption rate is traditionally low and the failure rate is high. The findings from this study suggest that customers are the main driving force of adoption. When it comes to implementation, our results suggest that managers/owner–managers must engage with five factors: organization, internal resources, external consultants, supplier relations, and customer relations. These findings give further insight into adoption in small businesses and highlight the importance of customer relations in the adoption process.

Suggested Citation

  • Thuyuyen H. Nguyen & Michael Newby & Michael J. Macaulay, 2015. "Information Technology Adoption in Small Business: Confirmation of a Proposed Framework," Journal of Small Business Management, Taylor & Francis Journals, vol. 53(1), pages 207-227, January.
    • Handle: RePEc:taf:ujbmxx:v:53:y:2015:i:1:p:207-227
    DOI: 10.1111/jsbm.12058
    as

    Download full text from publisher

    File URL: http://hdl.handle.net/10.1111/jsbm.12058
    Download Restriction: Access to full text is restricted to subscribers.
    File URL: https://libkey.io/10.1111/jsbm.12058?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Muhammad Ilyas & Arif ud din & Muhammad Haleem & Irshad Ahmad, 2023. "Digital entrepreneurial acceptance: an examination of technology acceptance model and do-it-yourself behavior," Journal of Innovation and Entrepreneurship, Springer, vol. 12(1), pages 1-19, December.
    2. Sunday C. Eze & Vera C. Chinedu-Eze & Hart O. Awa & Sandra I. Diarah, 2023. "Critical Issues Facing SMEs’ Actors in the Adoption of Emerging Digital Marketing Technology (EDMT)," SAGE Open, , vol. 13(4), pages 21582440231, December.
    3. Battistoni, Elisa & Gitto, Simone & Murgia, Gianluca & Campisi, Domenico, 2023. "Adoption paths of digital transformation in manufacturing SME," International Journal of Production Economics, Elsevier, vol. 255(C).
    4. Jianli Gao & Abu Bakkar Siddik & Sayyed Khawar Abbas & Muhammad Hamayun & Mohammad Masukujjaman & Syed Shah Alam, 2023. "Impact of E-Commerce and Digital Marketing Adoption on the Financial and Sustainability Performance of MSMEs during the COVID-19 Pandemic: An Empirical Study," Sustainability, MDPI, vol. 15(2), pages 1-21, January.
    5. Pellegrini, Giustina & de Mattos, Camila Silva & Otter, Verena & Hagelaar, Geoffrey, 2022. "Exploring how EU agri-food SMEs approach technology-driven business model innovation," International Food and Agribusiness Management Review, International Food and Agribusiness Management Association, vol. 26(3), December.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:taf:ujbmxx:v:53:y:2015:i:1:p:207-227. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Chris Longhurst (email available below). General contact details of provider: http://www.tandfonline.com/ujbm .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.