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Consumer engagement in the tourism industry: new trends and implications for research

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  • Babak Taheri
  • Sameer Hosany
  • Levent Altinay

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Suggested Citation

  • Babak Taheri & Sameer Hosany & Levent Altinay, 2019. "Consumer engagement in the tourism industry: new trends and implications for research," The Service Industries Journal, Taylor & Francis Journals, vol. 39(7-8), pages 463-468, June.
    • Handle: RePEc:taf:servic:v:39:y:2019:i:7-8:p:463-468
    DOI: 10.1080/02642069.2019.1595374
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    Citations

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    Cited by:

    1. Rather, Raouf Ahmad & Hollebeek, Linda D., 2021. "Customers’ service-related engagement, experience, and behavioral intent: Moderating role of age," Journal of Retailing and Consumer Services, Elsevier, vol. 60(C).
    2. Yanhong Liu & Erwei Dong & Shiqi Li & Xiaowen Jie, 2020. "Cruise Tourism for Sustainability: An Exploration of Value Chain in Shenzhen Shekou Port," Sustainability, MDPI, vol. 12(7), pages 1-18, April.
    3. Fabio Greco & Francesco Carignani & Laura Clemente & Francesco Bifulco, 2024. "Phygital as a Lever for Value Propositions in Italian Cultural Tourism Startups," Sustainability, MDPI, vol. 16(6), pages 1-14, March.
    4. Punit Moris Ekka, 2022. "Glimpse Of Customer Engagament In Hospitality And Tourism: A Qualitative Content Analysis," Romanian Economic Business Review, Romanian-American University, vol. 17(3), pages 40-49, September.
    5. Jiang, Jingxian & Ellis, Gary D. & Ettekal, Andrea V. & Nelson, Chad, 2022. "Situational engagement experiences: Measurement options and theory testing," Journal of Business Research, Elsevier, vol. 150(C), pages 223-236.
    6. Barbara Mazza, 2023. "A Theoretical Model of Strategic Communication for the Sustainable Development of Sport Tourism," Sustainability, MDPI, vol. 15(9), pages 1-19, April.
    7. Liu, Hongfei & Jayawardhena, Chanaka & Osburg, Victoria-Sophie & Yoganathan, Vignesh & Cartwright, Severina, 2021. "Social sharing of consumption emotion in electronic word of mouth (eWOM): A cross-media perspective," Journal of Business Research, Elsevier, vol. 132(C), pages 208-220.

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