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Communicative Staging of the Wilderness Servicescape

Author

Listed:
  • Eric J Arnould
  • LINDA L PRICE
  • PATRICK TIERNEY

Abstract

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Suggested Citation

  • Eric J Arnould & LINDA L PRICE & PATRICK TIERNEY, 1998. "Communicative Staging of the Wilderness Servicescape," The Service Industries Journal, Taylor & Francis Journals, vol. 18(3), pages 90-115, July.
    • Handle: RePEc:taf:servic:v:18:y:1998:i:3:p:90-115
    DOI: 10.1080/02642069800000034
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    Cited by:

    1. Giovanardi, Massimo & Lucarelli, Andrea, 2018. "Sailing through marketing: A critical assessment of spatiality in marketing literature," Journal of Business Research, Elsevier, vol. 82(C), pages 149-159.
    2. Kawaf, Fatema, 2019. "Capturing digital experience: The method of screencast videography," International Journal of Research in Marketing, Elsevier, vol. 36(2), pages 169-184.
    3. Figueiredo, Bernardo & Larsen, Hanne Pico & Bean, Jonathan, 2021. "The Cosmopolitan Servicescape," Journal of Retailing, Elsevier, vol. 97(2), pages 267-287.
    4. Hussam Al Halbusi & Pedro Jimenez Estevez & Tan Eleen & T. Ramayah & Md Uzir Hossain Uzir, 2020. "The Roles of The Physical Environment, Social Servicescape, Co-Created Value, and Customer Satisfaction in Determining Tourists’ Citizenship Behavior: Malaysian Cultural and Creative Industries," Sustainability, MDPI, vol. 12(8), pages 1-23, April.
    5. de Boissieu, Elodie & Urien, Bertrand, 2022. "“Consumer-to-Brand Impoliteness” in luxury stores," Journal of Business Research, Elsevier, vol. 146(C), pages 409-425.
    6. Rosenbaum, Mark S. & Kelleher, Carol & Friman, Margareta & Kristensson, Per & Scherer, Anne, 2017. "Re-placing place in marketing: A resource-exchange place perspective," Journal of Business Research, Elsevier, vol. 79(C), pages 281-289.
    7. Dan Huang & Zhiyong Li & Jian Mou & Xinyi Liu, 0. "Effects of flow on young Chinese consumers’ purchase intention: a study of e-servicescape in hotel booking context," Information Technology & Tourism, Springer, vol. 0, pages 1-26.
    8. Rosenbaum, Mark S. & Friman, Margareta & Ramirez, Germán Contreras & Otterbring, Tobias, 2020. "Therapeutic servicescapes: Restorative and relational resources in service settings," Journal of Retailing and Consumer Services, Elsevier, vol. 55(C).
    9. Chronis, Athinodoros, 2015. "Moving bodies and the staging of the tourist experience," Annals of Tourism Research, Elsevier, vol. 55(C), pages 124-140.
    10. Dan Huang & Zhiyong Li & Jian Mou & Xinyi Liu, 2017. "Effects of flow on young Chinese consumers’ purchase intention: a study of e-servicescape in hotel booking context," Information Technology & Tourism, Springer, vol. 17(2), pages 203-228, June.
    11. Rosenbaum, Mark S. & Otalora, Mauricio Losada & Ramírez, Germán Contreras, 2016. "The restorative potential of shopping malls," Journal of Retailing and Consumer Services, Elsevier, vol. 31(C), pages 157-165.
    12. Dong, Ping & Siu, Noel Yee-Man, 2013. "Servicescape elements, customer predispositions and service experience: The case of theme park visitors," Tourism Management, Elsevier, vol. 36(C), pages 541-551.
    13. Dion, Delphine & Arnould, Eric, 2011. "Retail Luxury Strategy: Assembling Charisma through Art and Magic," Journal of Retailing, Elsevier, vol. 87(4), pages 502-520.
    14. Jensen, Øystein & Li, Yuan & Uysal, Muzaffer, 2017. "Visitors’ satisfaction at managed tourist attractions in Northern Norway: Do on-site factors matter?," Tourism Management, Elsevier, vol. 63(C), pages 277-286.
    15. Rebecca Scott & Julien Cayla & Bernard Cova, 2017. "Selling Pain to the Saturated Self," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 44(1), pages 22-43.
    16. Nöjd, Sture & Trischler, Jessica Westman & Otterbring, Tobias & Andersson, Pernille K. & Wästlund, Erik, 2020. "Bridging the valuescape with digital technology: A mixed methods study on customers’ value creation process in the physical retail space," Journal of Retailing and Consumer Services, Elsevier, vol. 56(C).
    17. Rosenbaum, Mark S. & Ramirez, Germán Contreras & Camino, Jaime Rivera, 2018. "A dose of nature and shopping: The restorative potential of biophilic lifestyle center designs," Journal of Retailing and Consumer Services, Elsevier, vol. 40(C), pages 66-73.
    18. Petermans, Ann & Kent, Anthony & Van Cleempoel, Koenraad, 2014. "Photo-elicitation: Using photographs to read retail interiors through consumers' eyes," Journal of Business Research, Elsevier, vol. 67(11), pages 2243-2249.
    19. Dion, Delphine & Borraz, Stéphane, 2015. "Managing heritage brands: A study of the sacralization of heritage stores in the luxury industry," Journal of Retailing and Consumer Services, Elsevier, vol. 22(C), pages 77-84.

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