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Different cultures of management and their relationships with organizational performance: evidence from the UK ambulance service

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  • Paresh Wankhade

Abstract

This article explores the relationship between organizational subcultures and organizational performance in an ambulance service. Three distinct occupational ‘tribes’ , or subcultures, are identified. There is no ‘single’ ambulance culture and no consensus view on good performance, for example according to a paramedic: ‘if you get to a patient in 8 minutes and they die, you succeed; but if you get there in 9 minutes and the patient survives, you fail’. Ambulance services could be more effective if these subcultures were recognized and steps taken to create mutual understanding. The lessons in this article have relevance to emergency response services in the UK and overseas.

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  • Paresh Wankhade, 2012. "Different cultures of management and their relationships with organizational performance: evidence from the UK ambulance service," Public Money & Management, Taylor & Francis Journals, vol. 32(5), pages 381-388, September.
    • Handle: RePEc:taf:pubmmg:v:32:y:2012:i:5:p:381-388
    DOI: 10.1080/09540962.2012.676312
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    Cited by:

    1. Leo McCann & Edward Granter & Paula Hyde & John Hassard, 2013. "Still Blue-Collar after all these Years? An Ethnography of the Professionalization of Emergency Ambulance Work," Journal of Management Studies, Wiley Blackwell, vol. 50(5), pages 750-776, July.
    2. Anita Majchrowska & Jakub Pawlikowski & Mariusz Jojczuk & Adam Nogalski & Renata Bogusz & Luiza Nowakowska & Michał Wiechetek, 2021. "Social Prestige of the Paramedic Profession," IJERPH, MDPI, vol. 18(4), pages 1-10, February.
    3. Wisanti Laohaudomchok & Wantanee Phanprasit & Pajaree Konthonbut & Chaiyanun Tangtong & Penpatra Sripaiboonkij & Tiina M. Ikäheimo & Jouni J. K. Jaakkola & Simo Näyhä, 2023. "Self-Assessed Threshold Temperature for Cold among Poultry Industry Workers in Thailand," IJERPH, MDPI, vol. 20(3), pages 1-21, January.

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