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Complexity of Innovation in the public sector: A workgroup-level analysis of related factors and outcomes

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  • Nuttaneeya (Ann) Torugsa
  • Anthony Arundel

Abstract

Complex innovation incorporates more than one innovation type. Using the number of dimensions of the ‘most significant innovation’ implemented by each public employee’s workgroup as a proxy for innovation complexity, this study explores factors that are associated with complexity and examines how complexity affects innovation outcomes. Employing a sample of 4,369 Australian Government employees, we find that the more complex the innovation, the greater the number of barriers a workgroup has to face in its implementation. A broader (but selective) range of idea sources and a more decentralized workplace where both individual and team creativity is encouraged increase the likelihood of implementing complex innovations. Innovation complexity is positively correlated with the variety of beneficial outcomes, suggesting both policy and management interest in supporting complex innovation in the public sector.

Suggested Citation

  • Nuttaneeya (Ann) Torugsa & Anthony Arundel, 2016. "Complexity of Innovation in the public sector: A workgroup-level analysis of related factors and outcomes," Public Management Review, Taylor & Francis Journals, vol. 18(3), pages 392-416, March.
    • Handle: RePEc:taf:pubmgr:v:18:y:2016:i:3:p:392-416
    DOI: 10.1080/14719037.2014.984626
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    Cited by:

    1. Lena Brogaard, 2021. "Innovative outcomes in public-private innovation partnerships: a systematic review of empirical evidence and current challenges," Public Management Review, Taylor & Francis Journals, vol. 23(1), pages 135-157, January.
    2. Mehmet Akif Demircioglu & Roberto Vivona, 2021. "Positioning public procurement as a procedural tool for innovation: an empirical study [Creating the Conditions for Radical Public Service Innovation]," Policy and Society, Darryl S. Jarvis and M. Ramesh, vol. 40(3), pages 379-396.
    3. Yoann Queyroi & David Carassus & Pierre Marin & Christophe Maurel, 2018. "L’innovation territoriale : une analyse de ses impacts en matière de performance publique," Post-Print hal-02141987, HAL.
    4. Aarthi Raghavan & Mehmet Akif Demircioglu & Araz Taeihagh, 2021. "Public Health Innovation through Cloud Adoption: A Comparative Analysis of Drivers and Barriers in Japan, South Korea, and Singapore," IJERPH, MDPI, vol. 18(1), pages 1-30, January.
    5. Arundel, Anthony & Bloch, Carter & Ferguson, Barry, 2019. "Advancing innovation in the public sector: Aligning innovation measurement with policy goals," Research Policy, Elsevier, vol. 48(3), pages 789-798.
    6. Demircioglu, Mehmet Akif & Audretsch, David B., 2017. "Conditions for innovation in public sector organizations," Research Policy, Elsevier, vol. 46(9), pages 1681-1691.
    7. Demircioglu, Mehmet Akif & Vivona, Roberto, 2021. "Depoliticizing the European immigration debate: How to employ public sector innovation to integrate migrants," Research Policy, Elsevier, vol. 50(2).
    8. Mehmet Akif Demircioglu & David B. Audretsch, 2020. "Conditions for complex innovations: evidence from public organizations," The Journal of Technology Transfer, Springer, vol. 45(3), pages 820-843, June.
    9. Mehmet Akif Demircioglu & David B. Audretsch, 2019. "Public sector innovation: the effect of universities," The Journal of Technology Transfer, Springer, vol. 44(2), pages 596-614, April.
    10. Priyanka, & Jain, Mahima & Dhir, Sanjay, 2022. "Antecedents of organization ambidexterity: A comparative study of public and private sector organizations," Technology in Society, Elsevier, vol. 70(C).
    11. Iuliia Iliashenko & Fragkoulis Papagiannis & Patrizia Gazzola & Nataliia Cherkas & Daniele Grechi, 2023. "Entrepreneurial Behaviour and Organisational Propensity to Innovate in a Public-Sector Context," Journal of Entrepreneurship and Innovation in Emerging Economies, Entrepreneurship Development Institute of India, vol. 32(1), pages 111-156, March.
    12. Torugsa, Nuttaneeya (Ann) & Arundel, Anthony, 2017. "Rethinking the effect of risk aversion on the benefits of service innovations in public administration agencies," Research Policy, Elsevier, vol. 46(5), pages 900-910.
    13. Barrutia, Jose M. & Echebarria, Carmen & Aguado-Moralejo, Itziar & Apaolaza-Ibáñez, Vanessa & Hartmann, Patrick, 2022. "Leading smart city projects: Government dynamic capabilities and public value creation," Technological Forecasting and Social Change, Elsevier, vol. 179(C).
    14. Roberto Vivona & Mehmet Akif Demircioglu & David B. Audretsch, 2023. "The costs of collaborative innovation," The Journal of Technology Transfer, Springer, vol. 48(3), pages 873-899, June.
    15. Alberto Peralta & Luis Rubalcaba, 2021. "Collaborative Service Innovation: A Quantitative Analysis of Innovation Networks in a Multisectoral Setting," Mathematics, MDPI, vol. 9(11), pages 1-26, June.
    16. Yoann Queyroi & David Carassus & Christophe Maurel & Christophe Favoreu & Pierre Marin, 2020. "L’innovation publique locale : une analyse de ses impacts perçus en matière de performance publique," Post-Print hal-02933122, HAL.

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