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The Best Of Two Worlds

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  • Patricia Jardim Palma
  • Miguel Pina e Cunha
  • Miguel Pereira Lopes

Abstract

Policies have been introduced in the public sector to increase efficiency. Following a privatization, there is a split between operational and strategic control. In this study, we explored how a public organization restores its identity after losing its operational structure. Based on a case study of a seaport, we found that when the self-defining properties were lost, the organizational identity dissolved into a managerial public identity. The organizational meaning that provided security and guided behavior was lost and the new identity was unable to serve as a provider of meaning. Implications for new public management policy and practice are discussed.

Suggested Citation

  • Patricia Jardim Palma & Miguel Pina e Cunha & Miguel Pereira Lopes, 2010. "The Best Of Two Worlds," Public Management Review, Taylor & Francis Journals, vol. 12(5), pages 725-746, September.
    • Handle: RePEc:taf:pubmgr:v:12:y:2010:i:5:p:725-746
    DOI: 10.1080/14719037.2010.490689
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