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Quantifying Consumer Perception of a Financially Distressed Company

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  • Robert G. Hammond

Abstract

To measure how consumers respond to negative information about the financial health of a durable-goods producer, I use the prices at which vehicles sell in secondary markets to quantify consumer perception of the Chrysler Corporation during the period surrounding the Chrysler Loan Guarantee Act of 1979. I focus on Chrysler's July 31, 1979 announcement of financial distress and request for assistance from the U.S. government. The trend in the prices of used Chrysler vehicles relative to those of its American competitors provides strong support for the claim that consumers reduce their willingness to pay for the goods of a financially distressed company.

Suggested Citation

  • Robert G. Hammond, 2013. "Quantifying Consumer Perception of a Financially Distressed Company," Journal of Business & Economic Statistics, Taylor & Francis Journals, vol. 31(4), pages 398-411, October.
  • Handle: RePEc:taf:jnlbes:v:31:y:2013:i:4:p:398-411
    DOI: 10.1080/07350015.2013.799998
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    Cited by:

    1. Shafu Zhang & Like Jiang & Michel Magnan & Lixin Nancy Su, 2021. "Dealing with Ethical Dilemmas: A Look at Financial Reporting by Firms Facing Product Harm Crises," Journal of Business Ethics, Springer, vol. 170(3), pages 497-518, May.
    2. Cristian Huse & Nikita Koptyug, 2017. "Bailing on the Car That Was Not Bailed Out: Bounding Consumer Reactions to Financial Distress," Journal of Economics & Management Strategy, Wiley Blackwell, vol. 26(2), pages 337-374, June.
    3. Robert G. Hammond, 2013. "Sudden Unintended Used‐Price Deceleration? The 2009–2010 Toyota Recalls," Journal of Economics & Management Strategy, Wiley Blackwell, vol. 22(1), pages 78-100, March.
    4. Rogers, Robert P., 2013. "Bankruptcy and steel plant shutdowns," The Quarterly Review of Economics and Finance, Elsevier, vol. 53(2), pages 165-174.
    5. Like Jiang & Michel Magnan & Lixin (Nancy) Su & Shafu Zhang, 2018. "Damage Control: Earnings Management by Firms Facing Product Harm Crises," CIRANO Working Papers 2018s-01, CIRANO.

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