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Information Technology, Innovation and Human Development: Hospital Information Systems in an Indian State

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  • Sundeep Sahay
  • Geoff Walsham

Abstract

This paper addresses the topic of how innovation based on information and communication technologies (ICTs) can contribute to human development. A theoretical framework is developed in two stages. Firstly, ICT-based innovation is conceptualized as involving technological, social and institutional innovations. Secondly, Sen’s capability approach is drawn on to theorize how such innovations can contribute to human development. The theoretical framework is used as a basis to explore a rich case study of the development and use of a hospital information system within the public sector of the State of Himachal Pradesh in India. The paper analyses both the potential that the system has to promote positive development outcomes in the State, but also the challenges which constrain that impact. Three human development themes are identified and discussed: strengthening processes to include the disadvantaged; empowering the patient and making communal voices count. Finally, it is argued that the theoretical approach in the paper may have applicability in other contexts where ICT-based innovations are aiming to support human development outcomes.

Suggested Citation

  • Sundeep Sahay & Geoff Walsham, 2017. "Information Technology, Innovation and Human Development: Hospital Information Systems in an Indian State," Journal of Human Development and Capabilities, Taylor & Francis Journals, vol. 18(2), pages 275-292, April.
    • Handle: RePEc:taf:jhudca:v:18:y:2017:i:2:p:275-292
    DOI: 10.1080/19452829.2016.1270913
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    Cited by:

    1. Jayanti Behera & Dukhabandhu Sahoo, 2022. "Asymmetric relationships between information and communication technology (ICT), globalization, and human development in India: evidence from non-linear ARDL analysis," Journal of Economic Structures, Springer;Pan-Pacific Association of Input-Output Studies (PAPAIOS), vol. 11(1), pages 1-25, December.
    2. Ali, Mohammad Afshar & Alam, Khorshed & Taylor, Brad & Rafiq, Shuddhasattwa, 2020. "Does ICT maturity catalyse economic development? Evidence from a panel data estimation approach in OECD countries," Economic Analysis and Policy, Elsevier, vol. 68(C), pages 163-174.
    3. Rishikesan Parthiban & Israr Qureshi & Somprakash Bandyopadhyay & Babita Bhatt & Saravana Jaikumar, 2020. "Leveraging ICT to Overcome Complementary Institutional Voids: Insights from Institutional Work by a Social Enterprise to Help Marginalized," Information Systems Frontiers, Springer, vol. 22(3), pages 633-653, June.
    4. Enrica Chiappero-Martinetti & Christopher Houghton Budd & Rafael Ziegler, 2017. "Social Innovation and the Capability Approach—Introduction to the Special Issue," Journal of Human Development and Capabilities, Taylor & Francis Journals, vol. 18(2), pages 141-147, April.
    5. Muhammad Asif Qureshi & Jawaid Ahmed Qureshi & Ammar Ahmed & Shahzad Qaiser & Ramsha Ali & Arshian Sharif, 2020. "The Dynamic Relationship Between Technology Innovation and Human Development in Technologically Advanced Countries: Fresh Insights from Quantiles-on-Quantile Approach," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 152(2), pages 555-580, November.

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