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Quality-of-service: toward a standardized rating tool for pedestrian quality of urban streets

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  • Elizabeth Macdonald
  • Nicola Szibbo
  • William Eisenstein
  • Louise Mozingo

Abstract

This paper presents research to develop a quality-of service rating system for assessing the pedestrian-oriented characteristics and functions of streets that can be used easily and quickly by practitioners. Most existing methods of assessing pedestrian quality fail to take into account micro-scale landscape and urban design elements that significantly enhance the pedestrian experience, and those few that do are difficult and time-consuming to use. The proposed rating system is (a) context-sensitive, (b) capacity-sensitive, (c) takes into account micro-scale design factors, (d) is feasible to use in a professional planning practice setting, and (e) has built-in flexibility.

Suggested Citation

  • Elizabeth Macdonald & Nicola Szibbo & William Eisenstein & Louise Mozingo, 2018. "Quality-of-service: toward a standardized rating tool for pedestrian quality of urban streets," Journal of Urban Design, Taylor & Francis Journals, vol. 23(1), pages 71-93, January.
    • Handle: RePEc:taf:cjudxx:v:23:y:2018:i:1:p:71-93
    DOI: 10.1080/13574809.2017.1340092
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    References listed on IDEAS

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    1. Park, Sungjin, 2008. "Defining, Measuring, and Evaluating Path Walkability, and Testing Its Impacts on Transit Users’ Mode Choice and Walking Distance to the Station," University of California Transportation Center, Working Papers qt0ct7c30p, University of California Transportation Center.
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    Cited by:

    1. Shirgaokar, Manish & Reynard, Darcy & Collins, Damian, 2021. "Using twitter to investigate responses to street reallocation during COVID-19: Findings from the U.S. and Canada," Transportation Research Part A: Policy and Practice, Elsevier, vol. 154(C), pages 300-312.
    2. Yuhan Shao & Yuting Yin & Dongbo Ma, 2023. "Evaluating the Equity of Urban Streetscapes in Promoting Human Health—Taking Shanghai Inner City as an Example," Land, MDPI, vol. 13(1), pages 1-20, December.
    3. Obi Thompson Sargoni & Ed Manley, 2023. "Neighbourhood-level pedestrian navigation using the construal level theory," Environment and Planning B, , vol. 50(8), pages 2151-2170, October.
    4. Jeeun Lee & Sohyun Park, 2018. "Exploring Neighborhood Unit’s Planning Elements and Configuration Methods in Seoul and Singapore from a Walkability Perspective," Sustainability, MDPI, vol. 10(4), pages 1-23, March.

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