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Whose feedback matters? Empirical evidence from online auctions

Author

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  • Paweł Baranowski
  • Marcin Komor
  • Szymon Wójcik

Abstract

The seller rating systems based on feedback are routinely used to minimize risks in online auctions. We explore the effects of the feedback from buyers and sellers separately. The results reveal that feedback from auction issuer’s selling activity increase both sales and new visits of auction. The effects of feedback from buying activity are significant only for visits.

Suggested Citation

  • Paweł Baranowski & Marcin Komor & Szymon Wójcik, 2018. "Whose feedback matters? Empirical evidence from online auctions," Applied Economics Letters, Taylor & Francis Journals, vol. 25(17), pages 1226-1229, October.
    • Handle: RePEc:taf:apeclt:v:25:y:2018:i:17:p:1226-1229
    DOI: 10.1080/13504851.2017.1412070
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    Cited by:

    1. Mariusz Górajski & Dominika Machowska, 2019. "How do loyalty programs affect goodwill? An optimal control approach," 4OR, Springer, vol. 17(3), pages 297-316, September.
    2. Baranowski Paweł & Korczak Karol & Zając Jarosław, 2020. "Forecasting Cinema Attendance at the Movie Show Level: Evidence from Poland," Business Systems Research, Sciendo, vol. 11(1), pages 73-88, March.

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