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Learnings from a successful transformation to a high-performance organization: a longitudinal case study

Author

Listed:
  • André Waal

    (The HPO Center
    Finance Function Research and Development Center)

  • Enny Kraaijveld

    (Rotterdam University of Applied Sciences, Centre of International Affairs)

Abstract

An increasing number of organizations embark on a journey to transform themselves into a high-performance organization (HPO) to be able to better deal with the changes in their environment. Unfortunately, in the current literature hardly any approaches are described that can support them during this transformation. One promising approach, the (Waal and Heijtel, Meas Bus Excell 21:101–116, 2017) HPO transformation approach, has only been validated in one instance. This study outlines an additional validated approach. A simplified version of the aforementioned transformation approach (Waal et al. The high-performance finance function, handbook for the future-oriented financial professional, IGI Global, Hershey, 2022) was used at a case company which in 5 year time transformed into an HPO. Based on a questionnaire which collected and evaluated interventions undertaken by the case company, coupled with an extensive interview on the interventions with the manager of the case company, the interventions were categorized in the HPO transformation approach. The HPO transformation approach made it possible to make a structured overview of the interventions, which gave insight into how the case company went about its successful HPO transformation. Thus, the research has both a theoretical and practical contribution. Theoretically, the currently rather limited academic literature on transformation approaches regarding high-performance organizations is extended with another validated case, thus further developing this line of research. Practically, organizations get access to a validated transformation approach, thereby increasing their chance on a successful HPO transformation.

Suggested Citation

  • André Waal & Enny Kraaijveld, 2022. "Learnings from a successful transformation to a high-performance organization: a longitudinal case study," SN Business & Economics, Springer, vol. 2(11), pages 1-20, November.
    • Handle: RePEc:spr:snbeco:v:2:y:2022:i:11:d:10.1007_s43546-022-00354-8
    DOI: 10.1007/s43546-022-00354-8
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    References listed on IDEAS

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    1. André de Waal & Robert Goedegebuure, 2017. "Investigating the causal link between a management improvement technique and organizational performance," Management Research Review, Emerald Group Publishing Limited, vol. 40(4), pages 429-450, April.
    2. Etienne St-Jean & Pierre-André Julien & Josée Audet, 2008. "Factors Associated With Growth Changes In "Gazelles"," Journal of Enterprising Culture (JEC), World Scientific Publishing Co. Pte. Ltd., vol. 16(02), pages 161-188.
    3. Omer Majeed & Antonio Balaguer & David Hansell & Luke Hendrickson & Abasi Latcham & Tessa Satherley, 2021. "What Drives High Growth? Characteristics of Australian Firms," The Economic Record, The Economic Society of Australia, vol. 97(318), pages 350-364, September.
    4. André de Waal & Julie Linthorst, 2020. "Future-Proofing the High-Performance Organization," Sustainability, MDPI, vol. 12(20), pages 1-14, October.
    5. Feindt, Sylvie & Jeffcoate, Judith & Chappell, Caroline, 2002. "Identifying Success Factors for Rapid Growth in SME E-commerce," Small Business Economics, Springer, vol. 19(1), pages 51-62, August.
    Full references (including those not matched with items on IDEAS)

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    More about this item

    Keywords

    High-performance organizations; HPO; Transformation approach; Change management;
    All these keywords.

    JEL classification:

    • D02 - Microeconomics - - General - - - Institutions: Design, Formation, Operations, and Impact
    • I29 - Health, Education, and Welfare - - Education - - - Other
    • M14 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Corporate Culture; Diversity; Social Responsibility

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