IDEAS home Printed from https://ideas.repec.org/a/spr/infott/vyid10.1007_s40558-020-00175-1.html
   My bibliography  Save this article

The impact of automation on tourism and hospitality jobs

Author

Listed:
  • Stanislav Ivanov

    (Varna University of Management)

Abstract

This viewpoint discusses the impacts of automation technologies on tourism and hospitality jobs by delving into the mechanisms through which automation eliminates, transforms, and creates job positions in the industry. It elaborates on the tourism and hospitality jobs of the future, the skills that tourism and hospitality employees would need, and the implication of automation for tourism and hospitality education.

Suggested Citation

  • Stanislav Ivanov, 0. "The impact of automation on tourism and hospitality jobs," Information Technology & Tourism, Springer, vol. 0, pages 1-11.
    • Handle: RePEc:spr:infott:v::y::i::d:10.1007_s40558-020-00175-1
    DOI: 10.1007/s40558-020-00175-1
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1007/s40558-020-00175-1
    File Function: Abstract
    Download Restriction: Access to the full text of the articles in this series is restricted.
    File URL: https://libkey.io/10.1007/s40558-020-00175-1?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to look for a different version below or search for a different version of it.

    Other versions of this item:

    References listed on IDEAS

    as
    1. Frey, Carl Benedikt & Osborne, Michael A., 2017. "The future of employment: How susceptible are jobs to computerisation?," Technological Forecasting and Social Change, Elsevier, vol. 114(C), pages 254-280.
    2. Ernst Ekkehardt & Merola Rossana & Samaan Daniel, 2019. "Economics of Artificial Intelligence: Implications for the Future of Work," IZA Journal of Labor Policy, Sciendo & Forschungsinstitut zur Zukunft der Arbeit GmbH (IZA), vol. 9(1), pages 1-35, June.
    3. Dengler, Katharina & Matthes, Britta, 2018. "The impacts of digital transformation on the labour market: Substitution potentials of occupations in Germany," Technological Forecasting and Social Change, Elsevier, vol. 137(C), pages 304-316.
    4. Mark Skilton & Felix Hovsepian, 2018. "The 4th Industrial Revolution," Springer Books, Springer, number 978-3-319-62479-2, December.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. José Gerardo De La Vega Meneses & Claudia Malcón Cervera, 2021. "Aspectos estratégicos en economía digital, comercio electrónico y sistemas de pagos," Revista de Investigación en Ciencias Contables y Administrativas, Universidad Michoacana de San Nicolás de Hidalgo, Facultad de Contaduría y Ciencias Administrativas, vol. 6(2), pages 44-61, July.
    2. Debolina Dutta & Yuvaraj Srivastava & Eshmeeta Singh, 2023. "Metaverse in the tourism sector for talent management: a technology in practice lens," Information Technology & Tourism, Springer, vol. 25(3), pages 331-365, September.
    3. Lin Li & Kyung Young Lee & Emmanuel Emokpae & Sung-Byung Yang, 2021. "What makes you continuously use chatbot services? Evidence from chinese online travel agencies," Electronic Markets, Springer;IIM University of St. Gallen, vol. 31(3), pages 575-599, September.
    4. Zhong, Lina & Verma, Rohit & Wei, Wenqi & Morrsion, Alastair M. & Yang, Liyu, 2022. "Multi-stakeholder perspectives on the impacts of service robots in urban hotel rooms," Technology in Society, Elsevier, vol. 68(C).
    5. Stanislav Ivanov & Faruk Seyitoğlu & Martina Markova, 2020. "Hotel managers’ perceptions towards the use of robots: a mixed-methods approach," Information Technology & Tourism, Springer, vol. 22(4), pages 505-535, December.
    6. Uglješa Stankov & Ulrike Gretzel, 2020. "Tourism 4.0 technologies and tourist experiences: a human-centered design perspective," Information Technology & Tourism, Springer, vol. 22(3), pages 477-488, September.
    7. Yurii Kyrylov & Viktoriia Hranovska & Viktoriia Boiko & Aleksy Kwilinski & Liudmyla Boiko, 2020. "International Tourism Development in the Context of Increasing Globalization Risks: On the Example of Ukraine’s Integration into the Global Tourism Industry," JRFM, MDPI, vol. 13(12), pages 1-18, December.
    8. Stanislav Hristov Ivanov & Craig Webster & Elitza Stoilova & Daniel Slobodskoy, 2022. "Biosecurity, crisis management, automation technologies and economic performance of travel, tourism and hospitality companies – A conceptual framework," Tourism Economics, , vol. 28(1), pages 3-26, February.
    9. Kichan Nam & Christopher S. Dutt & Prakash Chathoth & Abdelkader Daghfous & M. Sajid Khan, 2021. "The adoption of artificial intelligence and robotics in the hotel industry: prospects and challenges," Electronic Markets, Springer;IIM University of St. Gallen, vol. 31(3), pages 553-574, September.
    10. José Gerardo De La Vega Meneses & Claudia Malcón Cervera, 2021. "Aspectos estratégicos en economía digital, comercio electrónico y sistemas de pagos," Revista de Investigación en Ciencias Contables y Administrativas, Universidad Michoacana de San Nicolás de Hidalgo, Facultad de Contaduría y Ciencias Administrativas, vol. 6(2), pages 44-61, July.
    11. Azio Barani, 2021. "Innovazione tecnologica e lavoro: automazione, occupazione e impatti socio-economici," QUADERNI DI ECONOMIA DEL LAVORO, FrancoAngeli Editore, vol. 0(114), pages 51-79.
    12. Ivanov, Stanislav & Kuyumdzhiev, Mihail & Webster, Craig, 2020. "Automation fears: Drivers and solutions," Technology in Society, Elsevier, vol. 63(C).

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Ivanov, Stanislav & Kuyumdzhiev, Mihail & Webster, Craig, 2020. "Automation fears: Drivers and solutions," Technology in Society, Elsevier, vol. 63(C).
    2. Ivanov, Stanislav Hristov & Kuyumdzhiev, Mihail & Webster, Craig, 2020. "Automation fears: drivers and solutions," SocArXiv jze3u, Center for Open Science.
    3. Fedorets Alexandra & Adriaans Jule & Kirchner Stefan & Giering Oliver, 2022. "Data on Digital Transformation in the German Socio-Economic Panel," Journal of Economics and Statistics (Jahrbuecher fuer Nationaloekonomie und Statistik), De Gruyter, vol. 242(5-6), pages 691-705, December.
    4. Beier, Grischa & Matthess, Marcel & Shuttleworth, Luke & Guan, Ting & de Oliveira Pereira Grudzien, David Iubel & Xue, Bing & Pinheiro de Lima, Edson & Chen, Ling, 2022. "Implications of Industry 4.0 on industrial employment: A comparative survey from Brazilian, Chinese, and German practitioners," Technology in Society, Elsevier, vol. 70(C).
    5. Zhihui Dai & Yue Niu & Hongru Zhang & Xiaodi Niu, 2022. "Impact of the Transforming and Upgrading of China’s Labor-Intensive Manufacturing Industry on the Labor Market," Sustainability, MDPI, vol. 14(21), pages 1-25, October.
    6. Andreas Eder & Wolfgang Koller & Bernhard Mahlberg, 2022. "Economy 4.0: employment effects by occupation, industry, and gender," Empirica, Springer;Austrian Institute for Economic Research;Austrian Economic Association, vol. 49(4), pages 1063-1088, November.
    7. Su, Chi-Wei & Yuan, Xi & Umar, Muhammad & Lobonţ, Oana-Ramona, 2022. "Does technological innovation bring destruction or creation to the labor market?," Technology in Society, Elsevier, vol. 68(C).
    8. Lingmont, Derek N.J. & Alexiou, Andreas, 2020. "The contingent effect of job automating technology awareness on perceived job insecurity: Exploring the moderating role of organizational culture," Technological Forecasting and Social Change, Elsevier, vol. 161(C).
    9. Damioli, G. & Van Roy, V. & Vertesy, D. & Vivarelli, M., 2021. "May AI revolution be labour-friendly? Some micro evidence from the supply side," GLO Discussion Paper Series 823, Global Labor Organization (GLO).
    10. Consoli, Davide & Marin, Giovanni & Rentocchini, Francesco & Vona, Francesco, 2023. "Routinization, within-occupation task changes and long-run employment dynamics," Research Policy, Elsevier, vol. 52(1).
    11. Walkowiak, Emmanuelle, 2021. "Neurodiversity of the workforce and digital transformation: The case of inclusion of autistic workers at the workplace," Technological Forecasting and Social Change, Elsevier, vol. 168(C).
    12. Jasmine Mondolo, 2022. "The composite link between technological change and employment: A survey of the literature," Journal of Economic Surveys, Wiley Blackwell, vol. 36(4), pages 1027-1068, September.
    13. Arntz, Melanie & Gregory, Terry & Zierahn, Ulrich, 2019. "Digitalization and the Future of Work: Macroeconomic Consequences," IZA Discussion Papers 12428, Institute of Labor Economics (IZA).
    14. Mutascu, Mihai, 2021. "Artificial intelligence and unemployment: New insights," Economic Analysis and Policy, Elsevier, vol. 69(C), pages 653-667.
    15. Barbieri, Laura & Mussida, Chiara & Piva, Mariacristina & Vivarelli, Marco, 2019. "Testing the employment and skill impact of new technologies: A survey and some methodological issues," MERIT Working Papers 2019-032, United Nations University - Maastricht Economic and Social Research Institute on Innovation and Technology (MERIT).
    16. Caselli, Mauro & Fracasso, Andrea & Traverso, Silvio, 2021. "Robots and risk of COVID-19 workplace contagion: Evidence from Italy," Technological Forecasting and Social Change, Elsevier, vol. 173(C).
    17. repec:hal:spmain:info:hdl:2441/13fti1jo4t8vjpe6ko3qrrv2nv is not listed on IDEAS
    18. Ehlert, Martin, 2020. "No Future, No Training? Explaining Cross-national Variation in the Effect of Job Tasks On Training Participation [Keine Zukunft, keine Weiterbildung? Zur Erklärung von Länderunterschieden im Effekt," EconStor Open Access Articles and Book Chapters, ZBW - Leibniz Information Centre for Economics, vol. 72(S1), pages 483-510.
    19. Yingying Lu & Yixiao Zhou, 2021. "A review on the economics of artificial intelligence," Journal of Economic Surveys, Wiley Blackwell, vol. 35(4), pages 1045-1072, September.
    20. Pablo Casas & José L. Torres, 2023. "Automation, automatic capital returns, and the functional income distribution," Economics of Innovation and New Technology, Taylor & Francis Journals, vol. 32(1), pages 113-135, January.
    21. Stähler, Nikolai, 2021. "The Impact of Aging and Automation on the Macroeconomy and Inequality," Journal of Macroeconomics, Elsevier, vol. 67(C).

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:infott:v::y::i::d:10.1007_s40558-020-00175-1. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.