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Internet Social Networking

Author

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  • Daniel Richter
  • Kai Riemer
  • Jan vom Brocke

Abstract

An overview of the literature on Internet social networking (ISN) is presented. The authors identify four dominant streams of research and review the key contributions to the field. The review reveals that the research field is fragmented and does not yet facilitate a general understanding of the phenomenon. In particular research is very much skewed towards certain user groups (e.g., students) and platforms (in particular Facebook). Further, implications for a corporate context are discussed. In doing so, three contexts of application are differentiated: Social network sites (SNSs) for 1) recruiting and professional career development, 2) relationship facilitation in distributed work contexts, and 3) interactions with end customers. The authors discuss SNS potentials, implications of existing ISN research and future research opportunities. In summary, they seek to contribute to a better understanding of the phenomenon of ISN and to making available the current state of ISN research for the wider Enterprise 2.0 community. Copyright Gabler Verlag 2011

Suggested Citation

  • Daniel Richter & Kai Riemer & Jan vom Brocke, 2011. "Internet Social Networking," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 3(2), pages 89-101, April.
    • Handle: RePEc:spr:binfse:v:3:y:2011:i:2:p:89-101
    DOI: 10.1007/s12599-011-0151-y
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    Citations

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    Cited by:

    1. İbrahim Topal & Sima Nart & Cüneyt Akar & Alptekin Erkollar, 2020. "The effect of greenwashing on online consumer engagement: A comparative study in France, Germany, Turkey, and the United Kingdom," Business Strategy and the Environment, Wiley Blackwell, vol. 29(2), pages 465-480, February.
    2. Maurice Kügler & Sven Dittes & Stefan Smolnik & Alexander Richter, 2015. "Connect Me! Antecedents and Impact of Social Connectedness in Enterprise Social Software," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 57(3), pages 181-196, June.
    3. Florian Probst & Laura Grosswiele & Regina Pfleger, 2013. "Who will lead and who will follow: Identifying Influential Users in Online Social Networks," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 5(3), pages 179-193, June.
    4. Pin Luarn & Hsien-Chih Kuo & Hong-Wen Lin & Yu-Ping Chiu & Ya-Cing Jhan, 2018. "Analyzing User Preferences Using Facebook Fan Pages," Interfaces, INFORMS, vol. 48(2), pages 166-175, April.
    5. Gohar Feroz Khan, 2013. "Social media-based systems: an emerging area of information systems research and practice," Scientometrics, Springer;Akadémiai Kiadó, vol. 95(1), pages 159-180, April.
    6. Kai Riemer & Stefan Stieglitz & Christian Meske, 2015. "From Top to Bottom," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 57(3), pages 197-212, June.
    7. Rainer Alt & Olaf Reinhold, 2012. "Social Customer Relationship Management (Social CRM)," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 4(5), pages 287-291, October.
    8. Jan Pawlowski & Markus Bick & René Peinl & Stefan Thalmann & Ronald Maier & Lars Hetmank & Paul Kruse & Malte Martensen & Henri Pirkkalainen, 2014. "Social Knowledge Environments," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 6(2), pages 81-88, April.
    9. Jan Brocke & Wolfgang Maaß & Peter Buxmann & Alexander Maedche & Jan Marco Leimeister & Günter Pecht, 2018. "Future Work and Enterprise Systems," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 60(4), pages 357-366, August.

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