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An M [X] /G/1 retrial queue with server breakdowns and constant rate of repeated attempts

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  • I. Atencia
  • G. Bouza
  • P. Moreno

Abstract

We consider an M [X] /G/1 retrial queue subject to breakdowns where the retrial time is exponential and independent of the number of customers applying for service. If a coming batch of customers finds the server idle, one of the arriving customers begins his service immediately and the rest joins a retrial group (called orbit) to repeat his request later; otherwise, if the server is busy or down, all customers of the coming batch enter the orbit. It is assumed that the server has a constant failure rate and arbitrary repair time distribution. We study the ergodicity of the embedded Markov chain, its stationary distribution and the joint distribution of the server state and the orbit size in steady-state. The orbit and system size distributions are obtained as well as some performance measures of the system. The stochastic decomposition property and the asymptotic behavior under high rate of retrials are discussed. We also analyse some reliability problems, the k-busy period and the ordinary busy period of our retrial queue. Besides, we give a recursive scheme to compute the distribution of the number of served customers during the k-busy period and the ordinary busy period. The effects of several parameters on the system are analysed numerically. Copyright Springer Science+Business Media, LLC 2008

Suggested Citation

  • I. Atencia & G. Bouza & P. Moreno, 2008. "An M [X] /G/1 retrial queue with server breakdowns and constant rate of repeated attempts," Annals of Operations Research, Springer, vol. 157(1), pages 225-243, January.
    • Handle: RePEc:spr:annopr:v:157:y:2008:i:1:p:225-243:10.1007/s10479-007-0192-2
    DOI: 10.1007/s10479-007-0192-2
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    References listed on IDEAS

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    Cited by:

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    3. Shan Gao & Jinting Wang & Tien Van Do, 2016. "A repairable retrial queue under Bernoulli schedule and general retrial policy," Annals of Operations Research, Springer, vol. 247(1), pages 169-192, December.
    4. Wee Meng Yeo & Xue-Ming Yuan & Joyce Mei Wan Low, 2017. "On $$M^{X}/G(M/H)/1$$ M X / G ( M / H ) / 1 retrial system with vacation: service helpline performance measurement," Annals of Operations Research, Springer, vol. 248(1), pages 553-578, January.
    5. B. Krishna Kumar & R. Rukmani & A. Thanikachalam & V. Kanakasabapathi, 2018. "Performance analysis of retrial queue with server subject to two types of breakdowns and repairs," Operational Research, Springer, vol. 18(2), pages 521-559, July.
    6. Pedram Sahba & Bariş Balciog̃lu & Dragan Banjevic, 2013. "Analysis of the finite‐source multiclass priority queue with an unreliable server and setup time," Naval Research Logistics (NRL), John Wiley & Sons, vol. 60(4), pages 331-342, June.
    7. Ioannis Dimitriou, 2016. "A queueing model with two classes of retrial customers and paired services," Annals of Operations Research, Springer, vol. 238(1), pages 123-143, March.
    8. Amita Bhagat & Madhu Jain, 2020. "Retrial queue with multiple repairs, multiple services and non preemptive priority," OPSEARCH, Springer;Operational Research Society of India, vol. 57(3), pages 787-814, September.
    9. Efrosinin, Dmitry & Winkler, Anastasia, 2011. "Queueing system with a constant retrial rate, non-reliable server and threshold-based recovery," European Journal of Operational Research, Elsevier, vol. 210(3), pages 594-605, May.
    10. Madhu Jain & Sandeep Kaur & Parminder Singh, 2021. "Supplementary variable technique (SVT) for non-Markovian single server queue with service interruption (QSI)," Operational Research, Springer, vol. 21(4), pages 2203-2246, December.
    11. Samira Taleb & Amar Aissani, 2016. "Preventive maintenance in an unreliable M/G/1 retrial queue with persistent and impatient customers," Annals of Operations Research, Springer, vol. 247(1), pages 291-317, December.
    12. Pedram Sahba & Barış Balcıog̃lu & Dragan Banjevic, 2022. "The impact of disruption characteristics on the performance of a server," Annals of Operations Research, Springer, vol. 317(1), pages 239-252, October.

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