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Visible tattoos in the service sector: a new challenge to recruitment and selection

Author

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  • Andrew R Timming

Abstract

Drawing on 25 in-depth interviews with hiring managers and visibly tattooed respondents, this article explores the nature of prejudice surrounding body art in the service sector. It focuses on the impact of visible tattoos on employment chances. The study reveals a predominantly negative effect on selection, but the extent of employer prejudice is mitigated by: where the tattoo is located on the body; the organization or industry type; proximity of the role to customers; and the genre of the tattoo. Employer prejudice against tattoos is also driven largely by hiring managers’ perceptions of consumer expectations regarding body art in the workplace.

Suggested Citation

  • Andrew R Timming, 2015. "Visible tattoos in the service sector: a new challenge to recruitment and selection," Work, Employment & Society, British Sociological Association, vol. 29(1), pages 60-78, February.
    • Handle: RePEc:sae:woemps:v:29:y:2015:i:1:p:60-78
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    Cited by:

    1. Daviti Jibuti, 2018. "Discrimination against Workers with Visible Tattoos: Experimental Evidence from Germany," CERGE-EI Working Papers wp628, The Center for Economic Research and Graduate Education - Economics Institute, Prague.
    2. Ruffle, Bradley J. & Wilson, Anne E., 2019. "Tat will tell: Tattoos and time preferences," Journal of Economic Behavior & Organization, Elsevier, vol. 166(C), pages 566-585.
    3. Baumann, Chris & Timming, Andrew R. & Gollan, Paul J., 2016. "Taboo tattoos? A study of the gendered effects of body art on consumers' attitudes toward visibly tattooed front line staff," Journal of Retailing and Consumer Services, Elsevier, vol. 29(C), pages 31-39.

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