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Implementation of a New Performance Management System – Driver for the Change of the Organisational Culture in a Telecommunication Company in the Middle East

Author

Listed:
  • Roxana Elisabeta HURDUBEI (IONESCU)

    (The Bucharest University of Economic Studies)

  • Alina Georgiana PROFIROIU

    (The Bucharest University of Economic Studies)

Abstract

Many companies around the world consider the importance of the organisational culture for their success. Through this research, we aim to understand how the organisational culture can be changed by the implementation of new performance management system This paper presents a case study where a consultancy company designed and implemented a performance management system for a large, multicultural telecommunication company in the Middle East. The article shows what were the approach and phases of the project, what was the impact on the initial cultural problems and also what were the success factors. Moreover, through this case study we could understand that companies can address and change the organisational culture by implementing performance management systems that is based not only on results or the outcomes produced, but also on the behaviours of their employees

Suggested Citation

  • Roxana Elisabeta HURDUBEI (IONESCU) & Alina Georgiana PROFIROIU, 2019. "Implementation of a New Performance Management System – Driver for the Change of the Organisational Culture in a Telecommunication Company in the Middle East," REVISTA DE MANAGEMENT COMPARAT INTERNATIONAL/REVIEW OF INTERNATIONAL COMPARATIVE MANAGEMENT, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 20(1), pages 4-13, March.
  • Handle: RePEc:rom:rmcimn:v:20:y:2019:i:1:p:4-13
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    More about this item

    Keywords

    Organisation culture; behavioural competencies; performance management; organisational change; behavioural competencies.;
    All these keywords.

    JEL classification:

    • M1 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration
    • M5 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Personnel Economics

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