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Educational objectives in intelligent tutors for communication skills

Author

Listed:
  • Ciprian Cucu

    („1 Decembrie 1918” University, Alba Iulia, Romania)

Abstract

Intelligent Tutoring Systems have been successfully used to simulate human tutoring in various fields such as mathematics, physics or computer programming. The current paper discusses some of the particularities of designing such systems for the education of communication skills, specifically in a business setting (customer relations, employee communications etc). Since communication is an ill-defined domain (i.e. does not provide a systematic method to obtain a solution), various challenges arise. One of these challenges is the design of educational objectives – the module built on top of the system that would check the users' actions against predefined patterns and would provide the users with feed-back accordingly.

Suggested Citation

  • Ciprian Cucu, 2015. "Educational objectives in intelligent tutors for communication skills," Annals of the University of Petrosani, Economics, University of Petrosani, Romania, vol. 15(1), pages 101-108.
    • Handle: RePEc:pet:annals:v:15:y:2015:i:1:p:101-108
    as

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    References listed on IDEAS

    as
    1. Francis Green, 2000. "The Impact of Company Human Resource Policies on Social Skills: Implications for Training Sponsorship, Quit Rates and Efficiency Wages," Scottish Journal of Political Economy, Scottish Economic Society, vol. 47(3), pages 251-272, August.
    2. Green, Francis, 2000. "The Impact of Company Human Resource Policies on Social Skills: Implications for Training Sponsorship, Quit Rates and Efficiency Wages," Scottish Journal of Political Economy, Scottish Economic Society, vol. 47(3), pages 251-272, August.
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    More about this item

    Keywords

    intelligent tutoring; computer systems; learning;
    All these keywords.

    JEL classification:

    • D83 - Microeconomics - - Information, Knowledge, and Uncertainty - - - Search; Learning; Information and Knowledge; Communication; Belief; Unawareness
    • L86 - Industrial Organization - - Industry Studies: Services - - - Information and Internet Services; Computer Software

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