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Creating an innovative environment in total quality management system within companies

Author

Listed:
  • ELIZABETA MITREVA

    (Faculty of Technology - Textile Engineering)

  • VESNA PRODANOVSKA

    (Faculty of Philology University “Goce Delcev”, Macedonia)

Abstract

The decision for development of the quality providing system could go in line with the company’s expansion and with the concept of the total quality management (TQM). The most diligent-untouchable assets within the companies are referring to the relation with the customers/consumers, employee’s skills and their knowledge and building an organizational culture tending towards innovations, problem solving and total working promotion. The paper discusses attitude of companies in Macedonia to promoting employees’ motivations to knowledge sharing and innovations.

Suggested Citation

  • Elizabeta Mitreva & Vesna Prodanovska, 2009. "Creating an innovative environment in total quality management system within companies," Perspectives of Innovation in Economics and Business (PIEB), Prague Development Center, vol. 3(3), pages 86-88.
  • Handle: RePEc:pdc:jrpieb:v:3:y:2009:i:3:p:86-88
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    More about this item

    Keywords

    Qualities; innovations; organizational culture; buyers; quality providing systems; total quality management;
    All these keywords.

    JEL classification:

    • M10 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - General
    • M12 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Personnel Management; Executives; Executive Compensation
    • O32 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Management of Technological Innovation and R&D

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