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The Risk Associated With Employees' Errors In Enterprises With Critical Infrastructure Defined In Executives Terms

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  • Izabela Olton

    (Czestochowa University of Technology)

  • Dominik G³owacki

    (Warsaw University of Technology)

Abstract

No in-depth research in the area of risk management of the human factor in organizational processes (in particular operational ones) is without doubt an important issue in effective risk management, particularly in units managed with critical infrastructure. The absence of systemic solutions, models, algorithms for predicting employees' risky behavior causes management's ignorance, not recognizing problems, a lack of forward-looking perspective and focus on nothing but the current issues of the organization. This article attempts to explain the need for dynamic assessment of the risks of human error in management terms because only such assessment can increase resilience to crises in companies with critical infrastructure. In the following study, the concept of ‘the risk of a human factor’ will be used interchangeably with the term ‘the risks associated with employees’ errors’ that are generated by behavioral risk and the risk of latent skills gaps.

Suggested Citation

  • Izabela Olton & Dominik G³owacki, 2014. "The Risk Associated With Employees' Errors In Enterprises With Critical Infrastructure Defined In Executives Terms," Polish Journal of Management Studies, Czestochowa Technical University, Department of Management, vol. 10(2), pages 126-132, December.
    • Handle: RePEc:pcz:journl:v:10:y:2014:i:2:p:126-132
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    Cited by:

    1. Rozsa Zoltan & Belas Jaroslav & Metzker Zdenko & Klementová Iva, 2022. "The Intensity of Perception of Selected Personnel Risk Factors in the V4 Countries," Folia Oeconomica Stetinensia, Sciendo, vol. 22(1), pages 243-262, June.
    2. Dana Kiselakova & Jarmila Horvathova & Beata Sofrankova & Miroslava Soltes,, 2015. "Analysis Of Risks And Their Impact On Enterprise Performance By Creating Enterprise Risk Model," Polish Journal of Management Studies, Czestochowa Technical University, Department of Management, vol. 11(2), pages 50-61, June.
    3. Joanna Tabor, 2015. "Management Of Technical Prevention Systems In Manufacturing Companies," Polish Journal of Management Studies, Czestochowa Technical University, Department of Management, vol. 12(1), pages 198-208, DEcember.

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