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The level of conscientiousness trait and technostress: a moderated mediation model

Author

Listed:
  • Eva Ariño-Mateo

    (University of Valencia)

  • Matías Arriagada Venegas

    (University of Valencia)

  • Carlos Mora-Luis

    (University of La Laguna)

  • David Pérez-Jorge

    (University of La Laguna)

Abstract

As organizations increasingly rely on technology for the management, planning, and execution of activities and tasks. The consequence of technology use is technostress, which can ultimately affect workers’ mental and physical health. This study aimed to explore the factors influencing technostress in relation to conscientiousness and the mediating effects of organizational dehumanization based on hierarchical levels within the organization. The sample consisted of 190 adults, with the majority being teachers (57.4%). A moderated mediation analysis was employed using the PROCESS software. This study reveals that organizational dehumanization is a mechanism through which conscientiousness can foster technostress, mainly when the hierarchy level is situated at lower levels. Organizations should develop an approach to addressing technostress based on the hierarchical roles and competencies assumed by workers to promote healthier work environments and decrease the stress caused by technology.

Suggested Citation

  • Eva Ariño-Mateo & Matías Arriagada Venegas & Carlos Mora-Luis & David Pérez-Jorge, 2024. "The level of conscientiousness trait and technostress: a moderated mediation model," Palgrave Communications, Palgrave Macmillan, vol. 11(1), pages 1-9, December.
    • Handle: RePEc:pal:palcom:v:11:y:2024:i:1:d:10.1057_s41599-024-02766-3
    DOI: 10.1057/s41599-024-02766-3
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    References listed on IDEAS

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    1. T. S. Ragu-Nathan & Monideepa Tarafdar & Bhanu S. Ragu-Nathan & Qiang Tu, 2008. "The Consequences of Technostress for End Users in Organizations: Conceptual Development and Empirical Validation," Information Systems Research, INFORMS, vol. 19(4), pages 417-433, December.
    2. Christian Maier & Sven Laumer & Jakob Wirth & Tim Weitzel, 2019. "Technostress and the hierarchical levels of personality: a two-wave study with multiple data samples," European Journal of Information Systems, Taylor & Francis Journals, vol. 28(5), pages 496-522, September.
    3. Tuure Väyrynen & Sari Laari-Salmela, 2018. "Men, Mammals, or Machines? Dehumanization Embedded in Organizational Practices," Journal of Business Ethics, Springer, vol. 147(1), pages 95-113, January.
    4. Shalini Chandra & Anuragini Shirish & Shirish C. Srivastava, 2019. "Does technostress inhibit employee innovation? Examining the linear and curvilinear influence of technostress creators," Post-Print hal-02333209, HAL.
    5. Eva Ariño-Mateo & Raúl Ramírez-Vielma & Matías Arriagada-Venegas & Gabriela Nazar-Carter & David Pérez-Jorge, 2022. "Validation of the Organizational Dehumanization Scale in Spanish-Speaking Contexts," IJERPH, MDPI, vol. 19(8), pages 1-14, April.
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    Cited by:

    1. Eva Ariño-Mateo & Matías Arriagada-Venegas & Isabel Alonso-Rodríguez & David Pérez-Jorge, 2024. "Your humanity depends on mine: the role of organizational dehumanization in the context of university studies," Palgrave Communications, Palgrave Macmillan, vol. 11(1), pages 1-7, December.

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