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Contributions and Theoretical Developments Concerning the Quality-Risk Management in Public Administration

Author

Listed:
  • Marin Ruxandra

    (Polytechnic University of Bucharest)

Abstract

The study is part of doctoral research and proposes to analyze risk as a main factor within the ISO 9001:2015 quality standards at the level of public administration, as well as the impact of implementing these quality standards on public entities. The authors perform an analysis of the quality-risk correlation in public administration, with the accomplishment of the quality of services auto-evaluation study, starting from the outlining theoretical elements, the classification as well as the analysis of risks viewed as a main element in the ISO 9001:2015 quality standards.

Suggested Citation

  • Marin Ruxandra, 2018. "Contributions and Theoretical Developments Concerning the Quality-Risk Management in Public Administration," Ovidius University Annals, Economic Sciences Series, Ovidius University of Constantza, Faculty of Economic Sciences, vol. 0(2), pages 489-492, December.
    • Handle: RePEc:ovi:oviste:v:xviii:y:2018:i:2:p:489-492
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    More about this item

    Keywords

    quality; risk; risk management; quality-risk management; public administration;
    All these keywords.

    JEL classification:

    • G32 - Financial Economics - - Corporate Finance and Governance - - - Financing Policy; Financial Risk and Risk Management; Capital and Ownership Structure; Value of Firms; Goodwill
    • H83 - Public Economics - - Miscellaneous Issues - - - Public Administration

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