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E-mail Marketing for Customer Orientation

Author

Listed:
  • Anamaria Baranov

    ("Dimitrie Cantemir" Christian University, Brasov,)

  • Mihaela Funaru

    (Transilvania University of Brasov,)

Abstract

When we think about the online commerce market, the first question that arises is, how do the players on this market manage to attract potential customers and convince them to buy online repeatedly. With the development of Internet, the online presence can not be ignored, whether a site is transactional or not. A company without a presence on the Internet is a company with no personality. There are many tools which can be used for acquiring customers and retaining existing ones. This paper aims to adress the issue of e-mail as a marketing tool for communicating with Internet users and stimulating to them to buy online.

Suggested Citation

  • Anamaria Baranov & Mihaela Funaru, 2012. "E-mail Marketing for Customer Orientation," Ovidius University Annals, Economic Sciences Series, Ovidius University of Constantza, Faculty of Economic Sciences, vol. 0(1), pages 800-803, May.
  • Handle: RePEc:ovi:oviste:v:xii:y:2012:i:12:p:800-803
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    More about this item

    Keywords

    Internet; online user; e-mail; communication; online store.;
    All these keywords.

    JEL classification:

    • M31 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Marketing and Advertising - - - Marketing
    • L81 - Industrial Organization - - Industry Studies: Services - - - Retail and Wholesale Trade; e-Commerce
    • L86 - Industrial Organization - - Industry Studies: Services - - - Information and Internet Services; Computer Software
    • F10 - International Economics - - Trade - - - General

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