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How to create trust quickly: a comparative empirical investigation of the bases of swift trust

Author

Listed:
  • Frens Kroeger
  • Girts Racko
  • Brendan Burchell

Abstract

Swift trust has long been considered of critical importance to the work of project teams and other forms of temporary organizing, but research has remained heavily fragmented in regard to its antecedents or bases. This contribution conducts a systematic review of the literature and derives from it seven possible bases of swift trust. The relative significance of each of these bases is tested through a survey of 172 project managers. Its findings allow for the distillation of the bases of swift trust into three coherent thematic blocks of different significance in the creation of swift trust. Bases related to team composition exert the strongest effects, whereas reputational and institutional information demonstrates much more limited effects, and action-related bases of swift trust are shown to be largely irrelevant. These findings contribute to a deeper understanding of the formation of swift trust and resolve existing tensions found in the literature.

Suggested Citation

  • Frens Kroeger & Girts Racko & Brendan Burchell, 2021. "How to create trust quickly: a comparative empirical investigation of the bases of swift trust," Cambridge Journal of Economics, Cambridge Political Economy Society, vol. 45(1), pages 129-150.
  • Handle: RePEc:oup:cambje:v:45:y:2021:i:1:p:129-150.
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    File URL: http://hdl.handle.net/10.1093/cje/beaa041
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    Citations

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    Cited by:

    1. Lutz Kaufmann & Moritz Schreiner & Felix Reimann, 2023. "Narratives in supplier negotiations—The interplay of narrative design elements, structural power, and outcomes," Journal of Supply Chain Management, Institute for Supply Management, vol. 59(1), pages 66-94, January.
    2. Virginia R. Stewart & Deirdre G. Snyder & Chia-Yu Kou, 2023. "We Hold Ourselves Accountable: A Relational View of Team Accountability," Journal of Business Ethics, Springer, vol. 183(3), pages 691-712, March.
    3. Denis Ivanov, 2023. "Economic Insecurity, Institutional Trust and Populist Voting Across Europe," Comparative Economic Studies, Palgrave Macmillan;Association for Comparative Economic Studies, vol. 65(3), pages 461-482, September.

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