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Information Technology And Kpis Development At Universities

Author

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  • Drazena Gaspar

    (Faculty of Economics, University of Mostar, Bosnia and Herzegovina)

Abstract

The paper presents importance of development and implementation of appropriate key performance indicators (KPIs) at universities in order to make preconditions for better strategic management of these institutions. Strategic management of the modern universities is based on vision, mission, defined strategy and strategic goals. But after defining the main strategic goals, the universities need indicators to enable monitoring of their implementation. Therefore, universities have enormous obligation to collect, access and analyze data on their key performance indicators. Today, that is almost impossible without quality IT support. Through Tempus project SHEQA public universities in B&H developed and implemented USKPI (University System of KPI) software that provides a simple and fast method of data collection, calculation and presentation of key performance indicators necessary for the efficient management of the University. Continuous monitoring and analysis of KPI creates a basis not only for strategic planning and management of higher education institutions, but also for accreditation, evaluation, tactical planning, enrolment procedures and so on.

Suggested Citation

  • Drazena Gaspar, 2014. "Information Technology And Kpis Development At Universities," Interdisciplinary Management Research, Josip Juraj Strossmayer University of Osijek, Faculty of Economics, Croatia, vol. 10, pages 38-47.
    • Handle: RePEc:osi:journl:v:10:y:2014:p:38-47
    as

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    File URL: http://www.efos.hr/repec/osi/journl/PDF/InterdisciplinaryManagementResearchX/IMR10a03
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    References listed on IDEAS

    as
    1. Philippe Aghion & Mathias Dewatripont & Caroline Hoxby & Andreu Mas-Colell & André Sapir, 2010. "The governance and performance of universities: evidence from Europe and the US [Distance to frontier, selection, and economic growth]," Economic Policy, CEPR, CESifo, Sciences Po;CES;MSH, vol. 25(61), pages 7-59.
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    More about this item

    Keywords

    Key performance indicators; KPI software; strategic management;
    All these keywords.

    JEL classification:

    • I21 - Health, Education, and Welfare - - Education - - - Analysis of Education
    • I23 - Health, Education, and Welfare - - Education - - - Higher Education; Research Institutions

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