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Pondering the Fault Lines of Anywhere Working (Telework, Telecommuting): A Literature Review

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  • Blount, Yvette

Abstract

Anywhere working (other terms include telework and telecommuting) has been of interest to researchers, policymakers and practitioners for over 40 years. The predicted uptake of anywhere working as a flexible working option has not eventuated to the extent expected. This monograph reviews some of the key areas of research on anywhere working. Achieving the proposed benefits while mitigating the limitations of anywhere working is complex, requiring consideration of many factors including government policy, technology, management and service quality (customer service). The purpose of this monograph is to evaluate the anywhere working research on themes in the literature that provide insights into sustainable anywhere working. Stakeholders including government, researchers, organisations and their employees need to understand how the adoption of anywhere working can provide quantifiable organisational, societal and individual (employee) benefits. This review ponders the fault lines (that is, the tensions and contentions) of anywhere working including a critique of the implications for employees. On the one hand, the proponents of anywhere working argue that the technological advances inevitably lead to this way of working becoming business as usual. On the other hand, detractors of anywhere working point to the limitations, like social and professional isolation, as barriers to full-scale adoption. The monograph concludes by proposing a longterm research agenda to develop a sustainable framework for anywhere working.

Suggested Citation

  • Blount, Yvette, 2015. "Pondering the Fault Lines of Anywhere Working (Telework, Telecommuting): A Literature Review," Foundations and Trends(R) in Information Systems, now publishers, vol. 1(3), pages 163-276, December.
    • Handle: RePEc:now:fntisy:2900000001
    DOI: 10.1561/2900000001
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    Citations

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    Cited by:

    1. Eline Moens & Louis Lippens & Philippe Sterkens & Johannes Weytjens & Stijn Baert, 2022. "The COVID-19 crisis and telework: a research survey on experiences, expectations and hopes," The European Journal of Health Economics, Springer;Deutsche Gesellschaft für Gesundheitsökonomie (DGGÖ), vol. 23(4), pages 729-753, June.
    2. Natália P. Monteiro & Odd Rune Straume & Marieta Valente, 2019. "Does Remote Work Improve or Impair Firm Labour Productivity? Longitudinal Evidence from Portugal," CESifo Working Paper Series 7991, CESifo.
    3. Fatih YEGUL & Atif ACIKGOZ & Zaur KAZIMOV, 2022. "Impact Of Working From Home On Productivity & Performance, Evidence From North American Logistics Industry During Covid-19 Pandemic," Annals of Faculty of Economics, University of Oradea, Faculty of Economics, vol. 2(2), pages 289-303, December.
    4. Soroui, Sarah T., 2021. "Understanding the drivers and implications of remote work from the local perspective: An exploratory study into the dis/reembedding dynamics," Technology in Society, Elsevier, vol. 64(C).
    5. Christian Maier & Sven Laumer & Tim Weitzel, 2022. "A Dark Side of Telework: A Social Comparison-Based Study from the Perspective of Office Workers," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 64(6), pages 793-811, December.
    6. Natália P. Monteiro & Odd Rune Straume & Marieta Valente, 2019. "Does remote work improve or impair firm labour productivity? Longitudinal evidence from," NIPE Working Papers 14/2019, NIPE - Universidade do Minho.
    7. Schmoll, René & Süß, Stefan, 2019. "Working Anywhere, Anytime: An Experimental Investigation of Workplace Flexibility's Influence on Organizational Attraction," management revue - Socio-Economic Studies, Nomos Verlagsgesellschaft mbH & Co. KG, vol. 30(1), pages 40-62.
    8. Purificación López-Igual & Paula Rodríguez-Modroño, 2020. "Who is Teleworking and Where from? Exploring the Main Determinants of Telework in Europe," Sustainability, MDPI, vol. 12(21), pages 1-15, October.
    9. Monteiro, Natália P. & Straume, Odd Rune & Valente, Marieta, 2021. "When does remote electronic access (not) boost productivity? Longitudinal evidence from Portugal," Information Economics and Policy, Elsevier, vol. 56(C).
    10. Nam Kyoon N. Kim & Simon C. Parker, 0. "Entrepreneurial homeworkers," Small Business Economics, Springer, vol. 0, pages 1-25.
    11. Nam Kyoon N. Kim & Simon C. Parker, 2021. "Entrepreneurial homeworkers," Small Business Economics, Springer, vol. 57(3), pages 1427-1451, October.
    12. Alina-Mihaela Dima & Claudia-Elena Țuclea & Diana-Maria Vrânceanu & Gabriela Țigu, 2019. "Sustainable Social and Individual Implications of Telework: A New Insight into the Romanian Labor Market," Sustainability, MDPI, vol. 11(13), pages 1-12, June.

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