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Erfolgsmassstäbe für Nonprofit Organisationen

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  • Greiling,

Abstract

The question, attributed to Peter Drucker, „What is the bottom line, when there is no bottom line?” neatly sums up the difficulties encountered in measuring success in non-profit organisations (NPO). An NPO’s success cannot be reduced to one central category of success. Against this background the paper presents theoretical and empirical results regarding the operationalisation of success in three steps. First an overview of the theoretical perspectives for the determination of success is provided and these approaches are evaluated as to whether they are suitable in an NPO context. Then currently relevant approaches for measuring an NPO’s organisational success at the overall organisational level are presented, followed by a final overview of empirical studies of NPO in Austria, Germany and Switzerland on measuring success of NPO between 2008 and 2017.

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  • Greiling,, 2017. "Erfolgsmassstäbe für Nonprofit Organisationen," Die Unternehmung - Swiss Journal of Business Research and Practice, Nomos Verlagsgesellschaft mbH & Co. KG, vol. 71(2), pages 126-146.
    • Handle: RePEc:nms:untern:10.5771/0042-059x-2017-2-126
    DOI: 10.5771/0042-059X-2017-2-126
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    Cited by:

    1. Rybak, Garrett & Burton, Scot & Johnson, Alicia M. & Berry, Christopher, 2021. "Promoted claims on food product packaging: Comparing direct and indirect effects of processing and nutrient content claims," Journal of Business Research, Elsevier, vol. 135(C), pages 464-479.
    2. Bernhard Resch & Chris Steyaert, 2020. "Peer Collaboration as a Relational Practice: Theorizing Affective Oscillation in Radical Democratic Organizing," Journal of Business Ethics, Springer, vol. 164(4), pages 715-730, July.

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