IDEAS home Printed from https://ideas.repec.org/a/nms/mamere/10.5771-0935-9915-2023-3-258.html
   My bibliography  Save this article

Bullying Behavior, Mediating Role of Employee Silence and their Effects on Organisational Citizenship Behavior: Evidence from Seven Iranian Metropolises

Author

Listed:
  • Saghih, Amir Mohammad Fakoor
  • Ilani, Reyhane

Abstract

Depending on dominant organisational conditions, various factors may affect the service quality and employees' willingness to behave positively. Therefore, this study investigated the effects of bullying behaviour on organisational citizenship behaviour (OCB) through employee silence. This is an applied-descriptive survey consisting of drivers (1820 in total) of private bus companies in seven Iranian metropolises. The statistical population was selected through simple random sampling. After that, questionnaires were distributed, and the collected data were analysed through structural equation modelling (SEM) in SPSS and AMOS. The results revealed the effect of bullying behaviour on employee silence and OCB. Moreover, bullying behaviour had a negative effect on OCB with the mediating role of employee silence. The analysis of employee silence can provide opportunities to prevent negative behaviours in the workplace. Since there is scant research literature on the role of employee silence in the relationship between bullying behaviour and OCB, addressing this issue can help to fill the existing research gap.

Suggested Citation

  • Saghih, Amir Mohammad Fakoor & Ilani, Reyhane, 2023. "Bullying Behavior, Mediating Role of Employee Silence and their Effects on Organisational Citizenship Behavior: Evidence from Seven Iranian Metropolises," management revue - Socio-Economic Studies, Nomos Verlagsgesellschaft mbH & Co. KG, vol. 34(3), pages 258-276.
    • Handle: RePEc:nms:mamere:10.5771/0935-9915-2023-3-258
    DOI: 10.5771/0935-9915-2023-3-258
    as

    Download full text from publisher

    File URL: https://www.nomos-elibrary.de/10.5771/0935-9915-2023-3-258
    Download Restriction: no
    File URL: https://libkey.io/10.5771/0935-9915-2023-3-258?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:nms:mamere:10.5771/0935-9915-2023-3-258. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Nomos Verlagsgesellschaft mbH & Co. KG (email available below). General contact details of provider: http://www.nomos.de/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.