Chris van Tonder (University of Johannesburg, South Africa) Werner Havenga (University of Johannesburg, South Africa) Jan Visagie (North-West University, South Africa)
Abstract
The uncertainty that accompanies organizational change heightens prospects for intra organizational conflict. Notwithstanding this, the knowledge base on the sources (or causes) of organizational conflict is underdeveloped – largely as a result of a low incidence of empirical research, and in particular in South Africa. The current study explored the perceived sources of conflict in two South African organizations operating in different economic sectors. An experimental survey focusing on both the causes and the impact of conflict was administered to a sample of 203 employees, representing both companies. Comparative analysis revealed significant differences between the two organizations’ views with regard to the causes and consequences of conflict. The implications of these findings for future research and conflict management are discussed.
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Publisher Info
Article provided by University of Primorska, Faculty of Management Koper in its journal Managing Global Transitions.
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