IDEAS home Printed from https://ideas.repec.org/a/khe/scajes/v4y2018i3p70-75.html
   My bibliography  Save this article

Quantification Satisfaction Airline Passengers

Author

Listed:
  • Bogdanel Dragut

Abstract

In the last period we are witnessing numerous limited activities of the flights of various air transport companies or even resounding bankruptcies. This is due mainly to the fall in the number of passengers, caused by a combination of factors, including lack of confidence in certain air transport companies and poor quality of services provided. In order to cope with the competition resulting from the air transport market, companies in this field should retain and multiply the price of capital and particularly their customer (the passenger).To this end, the air transportation company must be aware at all times of their expectations and also how satisfied are the passengers of the primates.

Suggested Citation

  • Bogdanel Dragut, 2018. "Quantification Satisfaction Airline Passengers," Academic Journal of Economic Studies, Faculty of Finance, Banking and Accountancy Bucharest,"Dimitrie Cantemir" Christian University Bucharest, vol. 4(3), pages 70-75, September.
    • Handle: RePEc:khe:scajes:v:4:y:2018:i:3:p:70-75
    as

    Download full text from publisher

    File URL: http://www.ajes.ro/wp-content/uploads/AJES_article_1_187.pdf
    Download Restriction: no
    File URL: http://www.ajes.ro/wp-content/uploads/AJES_article_1_187.pdf
    Download Restriction: no
    ---><---

    More about this item

    Keywords

    Quality; satisfaction of passengers; air transport; measurement; mathematical model;
    All these keywords.

    JEL classification:

    • M31 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Marketing and Advertising - - - Marketing

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:khe:scajes:v:4:y:2018:i:3:p:70-75. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Adi Sava (email available below). General contact details of provider: https://edirc.repec.org/data/ffucdro.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.