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Demonstrated Advantages of the Implementation of a Quality Management System in Romanian Hospitals

Author

Listed:
  • Cezar Militaru
  • Adriana Zanfir

Abstract

The quality of health services in the last two decades has been one of the important topics raised in international meetings on the priorities of developing countries. That is also the case of Romania which although has a health care system with certain deficiencies managed to make significant progress in the quality field of services provided to patients. Based on the significant importance of the quality of public health services, this paper aims to highlight the most important benefits obtained further to the implementation of a quality management system focused on the needs of patients in the public hospitals, regarded as the main providers of medical services in the country.

Suggested Citation

  • Cezar Militaru & Adriana Zanfir, 2014. "Demonstrated Advantages of the Implementation of a Quality Management System in Romanian Hospitals," Knowledge Horizons - Economics, Faculty of Finance, Banking and Accountancy Bucharest,"Dimitrie Cantemir" Christian University Bucharest, vol. 6(4), pages 175-179, December.
    • Handle: RePEc:khe:journl:v:6:y:2014:i:4:p:175-179
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    References listed on IDEAS

    as
    1. Adriana Zanfir & Roxana Sarbu & Cezar Militaru & Mihai Marinescu, 2013. "The Importance of Respecting Patients’ Rights in the Context of the Interdependence between Public Health Services and Romanian Economic Services," Knowledge Horizons - Economics, Faculty of Finance, Banking and Accountancy Bucharest,"Dimitrie Cantemir" Christian University Bucharest, vol. 5(Special 1), pages 122-127, December.
    2. repec:khe:journl:v:5:y:2013:i:1:p:122-127 is not listed on IDEAS
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      More about this item

      Keywords

      Health care services; Romanian hospitals; Quality management system; quality dimensions; medical units;
      All these keywords.

      JEL classification:

      • M12 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Personnel Management; Executives; Executive Compensation
      • I15 - Health, Education, and Welfare - - Health - - - Health and Economic Development

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